Security Operations Manager - Client & Team Leader

Allied Universal; Cayce (SC); On-site; USD 55,000 - 63,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K

Paid holidays

Paid time off

Life insurance

Job summary

Allied Universal is seeking an Account Manager to lead daily security operations, guide a team of officers and supervisors, and deliver exceptional service. You will manage scheduling with AI-powered tools to meet client contract hours while minimizing overtime, and you will drive client satisfaction and operational excellence.

The role emphasizes frontline leadership, developing personnel, and coordinating with clients to protect people and property in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• Licensing requirements may be required by state/local law before employment.
• Valid driver’s license if driving company/personal vehicle for business.
• Minimum of two years in business operations, security management, or supervising teams.

Responsibilities

• Schedule security officers using AI-powered scheduling to meet client hours and minimize unbilled overtime.
• Lead and develop security teams: hire, coach, and manage officers and supervisors; oversee payroll and performance.
• Maintain strong client relationships as the primary contact; ensure high-quality service protecting people and property.
• Respond to security incidents and emergencies; coordinate with clients and internal teams.
• Oversee training, safety, and site standards; manage inventory of uniforms and equipment.

Skills

Team leadership

Client relationship management

Scheduling & operations

Communication skills

Decision making

Education

High school diploma

ASIS CPP certification

Tools

Microsoft Office

Job description

Allied Universal is seeking an Account Manager to lead daily security operations, guide a team of officers and supervisors, and deliver exceptional service. You will manage scheduling with AI-powered tools to meet client contract hours while minimizing overtime, and you will drive client satisfaction and operational excellence.

The role emphasizes frontline leadership, developing personnel, and coordinating with clients to protect people and property in a dynamic environment.