Security Operations Lead – Shift Supervisor

Securitas Security Services USA, Inc.; Honolulu (HI); On-site; USD 54,000 - 66,000; Full time

Job summary

Securitas Security Services USA, Inc. in Honolulu, HI, is seeking a first-line supervisor to manage a shift of guarding operations across multiple sites.

You will supervise Field Supervisors and security personnel, coach and train staff, and ensure adherence to post orders and client expectations. The role requires a valid driver’s license, supervisory experience, and the ability to work independently with limited supervision.

Qualifications

• Must have at least 18 years of age.
• Must have a valid driver’s license.
• Must have the legal right to work in the United States.
• Education/Experience: Associate’s Degree and 1 year of experience in security operations.

Responsibilities

• Manages a shift and/or segment of guarding operations at multiple sites, supervising officers and staff; ensures high quality service.
• Ensures service expectations are met through regular client contact, evaluates service quality, inspects posts and initiates corrective action as needed.
• Meets with line management or client representatives for updates and to address issues; supports client start-ups and security planning.
• Coordinates orientation, training, development and retention of staff; coaches employees and handles disciplinary actions when necessary.
• Maintains and submits payroll records and other employee information; reviews reports for accuracy and timeliness.
• Maintains a positive, professional environment in compliance with laws and company policies.
• Communicates scheduling and staffing needs with line management; controls labor costs and ensures client directions are followed.
• Provides input to company initiatives and assists management in resolving issues.
• Performs tasks of a similar nature as required.

Skills

Supervisory experience

Security operations

Client relations

Leadership

Education

Associate’s Degree

Job description

Securitas Security Services USA, Inc. in Honolulu, HI, is seeking a first-line supervisor to manage a shift of guarding operations across multiple sites.

You will supervise Field Supervisors and security personnel, coach and train staff, and ensure adherence to post orders and client expectations. The role requires a valid driver’s license, supervisory experience, and the ability to work independently with limited supervision.