Security Operations Lead: Scheduling & Training

GSG Protective Services; Colton (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Supplemental Insurance Options

Job summary

GSG Protective Services in California is hiring an Operations Support Specialist (Chino Office) to oversee security operations, personnel management, client relations, scheduling oversight, and training functions.

This leadership role ensures regulatory compliance, maintains high service quality, and supervises security personnel across assignments, with emphasis on professionalism and effective communication.

Qualifications

• Associate degree or higher required.
• Minimum three (3) years of related security or operations experience.
• Minimum two (2) years of supervisory experience within the security industry.
• Scheduling experience managing large staffing hours preferred.
• Proficient in Microsoft Office Suite including Word, Excel, and PowerPoint.
• Proficient in computer systems and smartphone applications.
• Valid driver’s license with acceptable driving record.
• Must be authorized to work in the United States.
• Ability to maintain required security registrations and certifications.

Responsibilities

• Manage physical security procedures and operational protocols.
• Supervise security officers and operational personnel.
• Respond to incidents and complete documentation and reporting.
• Train personnel on company policies and post orders.
• Develop and maintain employee schedules.
• Conduct scheduling and payroll audits.
• Promote a positive and professional work environment.
• Collaborate with clients and internal leadership.
• Effectively resolve operational concerns and de-escalate situations professionally.
• Perform additional duties as assigned.

Skills

Supervisory experience

Scheduling management

Microsoft Office

Incident response

Communication skills

Documentation/reporting

Driver's license

Regulatory compliance

Client relations

Education

Associate degree or higher

Bachelor's degree (preferred)

Job description

GSG Protective Services in California is hiring an Operations Support Specialist (Chino Office) to oversee security operations, personnel management, client relations, scheduling oversight, and training functions.

This leadership role ensures regulatory compliance, maintains high service quality, and supervises security personnel across assignments, with emphasis on professionalism and effective communication.