Security Operations & Training Specialist

GSG Protective Services; Culver City (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Supplemental Insurance Options

Job summary

GSG Protective Services in Culver City, CA is seeking an experienced Operations Support Specialist to oversee security operations, personnel management, client relations, scheduling, and training across assignments.

The role emphasizes operational excellence, regulatory compliance, client satisfaction, and supervision of security personnel. Associate degree or higher, 3+ years security/ops experience, and 2+ years supervisory experience are expected.

Qualifications

• Associate degree or higher is required.
• Minimum three (3) years of security or operations experience.
• Minimum two (2) years of supervisory experience within security.
• Scheduling experience managing large staffing hours is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Authorized to work in the United States.
• Must maintain required security registrations and certifications.

Responsibilities

• Manage physical security procedures and operational protocols.
• Supervise security officers and operational personnel.
• Respond to incidents and complete documentation and reporting.
• Train personnel on company policies and post orders.
• Develop and maintain employee schedules.
• Conduct scheduling and payroll audits.
• Promote a positive and professional work environment.
• Collaborate with clients and internal leadership.
• Effectively resolve operational concerns and de-escalate situations professionally.
• Perform additional duties as assigned.

Skills

Operational decision making

Scheduling

Client relations

Reporting

Communication

De-escalation

Problem solving

Team leadership

Education

Associate degree or higher

Bachelor’s degree or higher

Tools

Microsoft Office

Job description

GSG Protective Services in Culver City, CA is seeking an experienced Operations Support Specialist to oversee security operations, personnel management, client relations, scheduling, and training across assignments.

The role emphasizes operational excellence, regulatory compliance, client satisfaction, and supervision of security personnel. Associate degree or higher, 3+ years security/ops experience, and 2+ years supervisory experience are expected.