Multi-Site Security Operations Manager

Securitas Security Services USA, Inc.; Andover (MA); On-site; USD 55,000 - 65,000; Full time

Job summary

Securitas USA is seeking an Account Manager to lead security services across two corporate locations in Andover and Westford, MA. The role focuses on client relations, staff supervision, and operational excellence to ensure safety and regulatory compliance.

Responsibilities include personnel management, scheduling, investigations, and reporting, with strong emphasis on collaboration with clients and security personnel to deliver superior service.

Qualifications

• Minimum of 3–5 years of security management or supervisory experience.
• Experience managing multiple sites and supervising security personnel.
• Strong leadership, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Oversee day-to-day security operations for two corporate locations.
• Ensure all security officers adhere to post orders, standard operating procedures, and client expectations.
• Coordinate emergency response activities and maintain business continuity procedures.
• Review and approve payroll submissions.

Skills

Leadership

Staff supervision

Interpersonal skills

Communication

Problem solving

Tools

Lenel Access Control

ExacqVision CCTV

Microsoft Office

Job description

Securitas USA is seeking an Account Manager to lead security services across two corporate locations in Andover and Westford, MA. The role focuses on client relations, staff supervision, and operational excellence to ensure safety and regulatory compliance.

Responsibilities include personnel management, scheduling, investigations, and reporting, with strong emphasis on collaboration with clients and security personnel to deliver superior service.