Security Operations & Client Growth Lead

Alliance-Building-Services; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Job summary

Alliance Building Services in New York City seeks an Account Executive to manage a security business portfolio, oversee operations, and lead client relationships while ensuring service excellence.

The role requires 6–10 years in security or service industries with progressive management responsibility; a Bachelor's degree is preferred. You will coach staff, manage payroll and billing, and support growth initiatives.

Qualifications

• 6–10 years of security or service-industry experience with progressive management responsibility.
• 3–5 years of management experience overseeing security operations, personnel, accounts, scheduling, or related functions.
• Bachelor’s degree in Business, Management, Criminal Justice, or related field preferred; equivalent experience considered.
• Strong knowledge of security operations, staffing, scheduling, payroll, financial management, and reporting.
• Strong leadership, communication, organizational, analytical, and problem-solving skills.

Responsibilities

• Oversee daily security operations, account startups and transitions, staffing, service delivery, and employee relations.
• Maintain client relationships, resolve service issues, and coach and support security management and office staff.
• Ensure compliance with company policies and requirements, including licensing, Fire and Life Safety, investigations, training, employee programs, and disciplinary procedures.
• Monitor payroll, overtime, staffing, training, uniforms, operating expenses, billing adjustments, and zero-hour personnel to maintain profitability.
• Partner with senior leadership on business growth, account expansion, recruiting, hiring, operational procedures, and payroll, billing, and service matters.

Skills

Security operations

Leadership

Communication

Organizational skills

Analytical skills

Problem-solving

Education

Bachelor's degree in Business/Management/Criminal Justice

Job description

Alliance Building Services in New York City seeks an Account Executive to manage a security business portfolio, oversee operations, and lead client relationships while ensuring service excellence.

The role requires 6–10 years in security or service industries with progressive management responsibility; a Bachelor's degree is preferred. You will coach staff, manage payroll and billing, and support growth initiatives.