Account Executive

Alliance Building Services; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Job summary

Alliance Building Services in New York City seeks an Account Executive to manage a security business portfolio, oversee operations, and lead client relationships while ensuring service excellence.

The role requires 6–10 years in security or service industries with progressive management responsibility; a Bachelor's degree is preferred. You will coach staff, manage payroll and billing, and support growth initiatives.

Qualifications

• 6–10 years of security or service-industry experience with progressive management responsibility.
• 3–5 years of management experience overseeing security operations, personnel, accounts, scheduling, or related functions.
• Bachelor’s degree in Business, Management, Criminal Justice, or related field preferred; equivalent experience considered.
• Strong knowledge of security operations, staffing, scheduling, payroll, financial management, and reporting.
• Strong leadership, communication, organizational, analytical, and problem-solving skills.

Responsibilities

• Oversee daily security operations, account startups and transitions, staffing, service delivery, and employee relations.
• Maintain client relationships, resolve service issues, and coach and support security management and office staff.
• Ensure compliance with company policies and requirements, including licensing, Fire and Life Safety, investigations, training, employee programs, and disciplinary procedures.
• Monitor payroll, overtime, staffing, training, uniforms, operating expenses, billing adjustments, and zero-hour personnel to maintain profitability.
• Partner with senior leadership on business growth, account expansion, recruiting, hiring, operational procedures, and payroll, billing, and service matters.

Skills

Security operations

Leadership

Communication

Organizational skills

Analytical skills

Problem-solving

Education

Bachelor's degree in Business/Management/Criminal Justice

Job description

Alliance Building Services is one of New York City's most trusted and fastest-growing building services firms, backed by nearly 30 years of industry expertise. We are driven by a commitment to excellence, built on the pillars of professional integrity, responsive service, and a strong investment in our people. At Alliance, we believe in building lasting partnerships—not just with our clients, but with every member of our team. Our reputation for quality service and our rapid growth reflect the strength of that philosophy.

Join us and become part of a company where your contribution matters and growth is supported.

Job Skills / Requirements

The Account Executive is responsible for the overall management of a security business portfolio, including client relations, operational oversight, financial management, and employee supervision. The role involves ensuring compliance with company policies, coaching personnel, managing payroll and billing, and supporting operational growth. The position requires strong communication skills, leadership, and the ability to handle multiple priorities in a dynamic environment.

Key Responsibilities

• Portfolio & Operations: Oversee daily security operations, account startups and transitions, staffing, service delivery, and employee relations.
• Client & Team Leadership: Maintain client relationships, resolve service issues, and coach and support security management and office staff.
• Compliance & Risk: Ensure compliance with company policies and requirements, including licensing, Fire and Life Safety, investigations, training, employee programs, and disciplinary procedures.
• Financial & Workforce Management: Monitor payroll, overtime, staffing, training, uniforms, operating expenses, billing adjustments, and zero-hour personnel to maintain profitability.
• Strategic Support: Partner with senior leadership on business growth, account expansion, recruiting, hiring, operational procedures, and payroll, billing, and service matters.

Qualifications

• 6–10 years of security or service-industry experience with progressive management responsibility; law enforcement or military experience preferred.
• 3–5 years of management experience overseeing security operations, personnel, accounts, scheduling, or related functions.
• Bachelor’s degree in Business, Management, Criminal Justice, or a related field preferred; equivalent experience considered.
• Strong knowledge of security operations, staffing, scheduling, employee relations, client service, payroll, financial management, and reporting.
• Strong leadership, communication, organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and drive operational performance.

Schedule: Monday - Friday | 8:30 AM to 5:30 PM

Education Requirements (All)

Bachelor's Degree

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

This job reports to the Vice President of Security