Account Executive

Alliance Building Services; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Paid Holidays

401K/403b Plan

Dental Insurance

Paid Vacation

Paid Sick Days

Vision Insurance

Medical Insurance

Life Insurance

Job summary

Alliance Building Services in New York City is seeking an Account Executive to oversee a security portfolio, ensuring client satisfaction, smooth operations, payroll handling, and billing accuracy. The role requires strong leadership, clear communication, and a track record of delivering high levels of service.

You will drive growth initiatives with senior leadership, supervise security staff, manage staffing and service delivery, and maintain compliance with company policies while optimizing

Qualifications

• 6–10 years of security or service-industry experience with progressive management responsibility; law enforcement or military experience preferred.
• 3–5 years of management experience overseeing security operations, personnel, accounts, scheduling, or related functions.
• Bachelor's degree in Business, Management, Criminal Justice, or a related field preferred; equivalent experience considered.
• Strong knowledge of security operations, staffing, scheduling, employee relations, client service, payroll, financial management, and reporting.
• Strong leadership, communication, organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and drive operational performance.

Responsibilities

• Portfolio & Operations: Oversee daily security operations, account startups and transitions, staffing, service delivery, and employee relations.
• Client & Team Leadership: Maintain client relationships, resolve service issues, and coach and support security management and office staff.
• Compliance & Risk: Ensure compliance with company policies and requirements, including licensing, Fire and Life Safety, investigations, training, employee programs, and disciplinary procedures.
• Financial & Workforce Management: Monitor payroll, overtime, staffing, training, uniforms, operating expenses, billing adjustments, and zero-hour personnel to maintain profitability.
• Strategic Support: Partner with senior leadership on business growth, account expansion, recruiting, hiring, operational procedures, and payroll, billing, and service matters.

Skills

Leadership

Communication

Organizational

Analytical thinking

Problem solving

Education

Bachelor's degree in Business/Management/Criminal Justice

Job description

Overview

About Alliance Building Services

Alliance Building Services is one of New York City's most trusted and fastest-growing building services firms, backed by nearly 30 years of industry expertise. We are driven by a commitment to excellence, built on the pillars of professional integrity, responsive service, and a strong investment in our people. At Alliance, we believe in building lasting partnerships—not just with our clients, but with every member of our team. Our reputation for quality service and our rapid growth reflect the strength of that philosophy.

Join us and become part of a company where your contribution matters and growth is supported.

Job Details

The Account Executive is responsible for the overall management of a security business portfolio, including client relations, operational oversight, financial management, and employee supervision. The role involves ensuring compliance with company policies, coaching personnel, managing payroll and billing, and supporting operational growth. The position requires strong communication skills, leadership, and the ability to handle multiple priorities in a dynamic environment.

Key Responsibilities

• Portfolio & Operations: Oversee daily security operations, account startups and transitions, staffing, service delivery, and employee relations.
• Client & Team Leadership: Maintain client relationships, resolve service issues, and coach and support security management and office staff.
• Compliance & Risk: Ensure compliance with company policies and requirements, including licensing, Fire and Life Safety, investigations, training, employee programs, and disciplinary procedures.
• Financial & Workforce Management: Monitor payroll, overtime, staffing, training, uniforms, operating expenses, billing adjustments, and zero-hour personnel to maintain profitability.
• Strategic Support: Partner with senior leadership on business growth, account expansion, recruiting, hiring, operational procedures, and payroll, billing, and service matters.

Qualifications

• 6–10 years of security or service-industry experience with progressive management responsibility; law enforcement or military experience preferred.
• 3–5 years of management experience overseeing security operations, personnel, accounts, scheduling, or related functions.
• Bachelor's degree in Business, Management, Criminal Justice, or a related field preferred; equivalent experience considered.
• Strong knowledge of security operations, staffing, scheduling, employee relations, client service, payroll, financial management, and reporting.
• Strong leadership, communication, organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and drive operational performance.

Schedule: Monday - Friday | 8:30 AM to 5:30 PM

Salary: $90,000.00 - $100,000.00

Education Requirements

• Bachelor's Degree

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance

This position reports to Vice President of Security.