Security Officer - Shopping Mall

Armorous; Santa Rosa (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Award-Winning Company

Best Place to Work 2026

Competitive Pay

Medical, Dental, Vision

Life Insurance

Paid Time Off & Holidays

Career Growth

Employee Rewards Program

Supportive Team Culture

Job summary

Armorous is seeking a Security Officer for a bustling Santa Rosa shopping center. You will safeguard the property, conduct hourly patrols, maintain logs, and deter crime while providing excellent customer service to tenants, guests, and staff.

The role requires vigilance, clear communication, and the ability to handle high-traffic environments. Hourly shifts include late nights, with a 24-hour work week baseline and opportunities for more shifts. Competitive pay and benefits are offered.

Qualifications

• Valid BSIS Guard Card required.
• Current BSIS compliance including 8-hour/32-hour certificates.
• Excellent customer service and professional demeanor.
• Valid driver's license with clean driving record.
• Ability to stand, walk, and lift up to 50 lbs.

Responsibilities

• Check IDs of incoming patrons and monitor access.
• Conduct hourly patrols and maintain logs of activities.
• Identify safety hazards and report incidents promptly.
• Maintain a visible security presence to deter crime.
• Respond to incidents and assist staff as needed.
• Prepare detailed daily reports documenting observations.

Skills

BSIS Guard Card

BSIS Compliance

Customer Service

Driving

Physical Stamina

Job description

Earn $100 Hiring Bonus when you join the Award-Winning Armorous Family!

We’re excited to announce that Armorous has been voted Best Place to Work in the North Bay Biz Best of the North Bay 2026! M a ing this the perfect time to join our growing team!

Position/Titles:

• Security Officer for Shopping Center in Santa Rosa, Ca

Job Description:

As a Security Officer, you will safeguard the property, deter criminal activity, and help keep businesses throughout the shopping center safe.

This role calls for vigilance, sound decision making, and strong communication skills. You will conduct hourly tours, maintain a safe and orderly environment, and respond to disturbances or policy violations. You will also assist staff when conflicts or disruptive behavior come up, keep a visible presence on site, and complete detailed reports documenting incidents, observations, and enforcement actions.

This is a high traffic, active mall environment. Duties include hourly patrols, detailed activity logs, and responding to incidents both inside individual stores and throughout the property. Expect extensive walking along with periodic vehicle patrols. You will regularly interact with store managers, property management, the client, guests, and transients, so a professional, customer service oriented presence is expected at all times.

Shifts:

• Sunday 11:59 PM - 8:00 AM
• Monday 11:59 PM - 8:00 AM
• Tuesday 11:59 PM - 8:00 AM
• 24 Hours Per Week + Opportunity for additional shifts

Compensation:

$21.00 per hour

Security Guard Responsibilities:

• Check ID's of all incoming patrons
• Conduct routine patrols to monitor and secure designated locations.
• Identify and report suspicious activity, safety hazards, and unauthorized access.
• Maintain a visible presence to deter criminal activity and ensure public safety.
• Respond swiftly to incidents and provide support in emergency situations.
• Document daily activity, incidents, and observations accurately in reports.
• Communicate effectively with supervisors and team members regarding security updates and concerns.

Security Guard Qualifications:

• Valid BSIS Guard Card (required).
• Current with BSIS Compliance
  • i.e: 8-Hour Initial Training Certificate
  • 32-hour continuing education certificates
• Valid Drivers License and Clean Driving Record
• Strong customer service skills and professional demeanor.
• Ability to stand/sit/walk for extended periods and lift up to 50 lbs.
• Ability to remain alert, responsive, and proactive in high-pressure situations.

Why Join Armorous?

• Award-Winning Company – Voted Best Security Company in the North Bay & Best Place to Work in 2026!
• Competitive Pay – Weekly direct deposit.
• Comprehensive Benefits – Medical, dental, and vision insurance options.
• Extra Coverage – Life insurance, identity theft protection, pet insurance, and more.
• Paid Time Off & Holidays – We value your time and well-being.
• Career Growth – Opportunities to advance within Armorous.
• Employee Rewards Program – Get recognized and rewarded for your hard work!
• Supportive Team Culture – Work with a company that truly values you.

Join a company where your commitment to safety and security isn't just a job- it's a calling. Apply today and become part of the Armorous legacy!