Security Officer - Security Operations Dispatcher

Allied Universal; Tempe (AZ); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits

Perks Program

Job summary

Allied Universal is hiring a Security Officer - Security Operations Dispatcher in Tempe, AZ. You will monitor alarms, cameras and access controls at a financial institution location, dispatch responders, and document security events. The role emphasizes customer service, professionalism, and accurate reporting in logs and systems.

The position is full-time with a pay rate of $23.50 per hour. Minimum requirements include security experience, HS diploma, and valid background check.

Qualifications

• At least 1 year of security-related experience.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years old; 21+ for armed roles.
• High school diploma or equivalent.
• Background check required by law.
• Drug screen may be required where permitted by law.
• Licensing requirements may be required.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures, access protocols, and emergency response activities.
• Monitor incoming calls, alarms, cameras, and other communication systems; dispatch personnel and/or notify appropriate contacts in accordance with established procedures.
• Document calls for service, incidents, visitor activity, and other security-related information accurately and promptly in required logs and reporting systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant details to site personnel, emergency responders, and Allied Universal leadership as needed.
• Conduct regular and random patrols around the business and perimeter when assigned, helping to identify and report unusual conditions or security-related concerns.

Skills

Customer service

Alarm panel experience

Access control

Computer literacy

Security experience

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Security Operations Dispatcher in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional at a financial institution location, you will monitor alarm and access control systems, coordinate responses to security-related incidents, maintain clear communications, and support daily operations through accurate documentation. Your visible professionalism and service-focused approach will help create a welcoming environment for employees and visitors. Join Allied Universal’s caring, agile team, where integrity, reliability, innovation, and teamwork guide every shift.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

• Mon 01:00 PM - 09:30 PM
• Tue 01:00 PM - 09:30 PM
• Wed 01:00 PM - 09:30 PM
• Thur 01:00 PM - 09:30 PM
• Fri 01:00 PM - 09:30 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures, access protocols, and emergency response activities.
• Monitor incoming calls, alarms, cameras, and other communication systems; dispatch personnel and/or notify appropriate contacts in accordance with established procedures.
• Document calls for service, incidents, visitor activity, and other security-related information accurately and promptly in required logs and reporting systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant details to site personnel, emergency responders, and Allied Universal leadership as needed.
• Conduct regular and random patrols around the business and perimeter when assigned, helping to identify and report unusual conditions or security-related concerns.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.