Security Officer Full Time Dispatch Communications

Allied Universal; Columbus (OH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer for Dispatch Communications in Columbus, OH. You will coordinate security-related communications, monitor alarms and access-control systems, document activity, and direct responses to incidents in a healthcare setting.

The role emphasizes customer service to patients, staff, and visitors, with a full-time schedule and a pay rate of $24.40 per hour. Join a team that prioritizes safety, teamwork, and integrity.

Qualifications

• Customer service experience is preferred.
• Experience with alarm panels is preferred.
• Experience with access control and badge systems is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, and delivery personnel at a healthcare location by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Receive, document, prioritize, and dispatch security-related calls for service, alarms, incidents, and requests for assistance to appropriate personnel.
• Monitor communication systems, access control activity, cameras, and alarm notifications, escalating concerns according to site procedures.
• Maintain accurate dispatch logs, incident records, and shift communications while providing timely updates to supervisors and responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner and coordinate communication with site contacts and emergency responders as directed.

Skills

Customer service

Alarm panels

Access control

Computer literacy

Communication

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Communications in Columbus, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch professional at a healthcare location, you will coordinate security-related communications, monitor alarm and access-control systems, document activity, and direct appropriate responses to incidents. You will provide exceptional customer service to patients, visitors, and staff while helping maintain an orderly environment. Join Allied Universal, where an agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $24.40 / Hour

Job Schedule: DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMSun06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and delivery personnel at a healthcare location by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Receive, document, prioritize, and dispatch security-related calls for service, alarms, incidents, and requests for assistance to appropriate personnel.
• Monitor communication systems, access control activity, cameras, and alarm notifications, escalating concerns according to site procedures.
• Maintain accurate dispatch logs, incident records, and shift communications while providing timely updates to supervisors and responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner and coordinate communication with site contacts and emergency responders as directed.

Minimum Requirements:

• Customer service experience is preferred.
• Experience with alarm panels is preferred.
• Experience with access control and badge systems is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.