Security Officer - Dispatch Communications Specialist

Allied Universal; Fairfax (VA); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Smart Tools

Career Growth

Health & Retirement Benefits

Perks Program Discounts

Descripción de la vacante

Allied Universal is seeking a Security Officer Dispatch Communications Specialist in Fairfax, VA to support healthcare locations. You will coordinate communications, monitor calls and alarms, document activity, and direct resources to ensure timely responses while delivering exceptional service to patients, visitors and staff.

The role is full-time with day-time shifts, requiring strong customer service, teamwork and reliability in a welcoming, community-focused environment.

Formación

• Computer or tablet use is preferred.
• CPR and/or First Aid certification is preferred.
• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Minimum age 18 for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background checks will be conducted as required by law.
• Drug screen may be required.
• Licensing requirements vary by state/local laws.
• Driver's license required for driving positions only.

Responsabilidades

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures and site policies.
• Monitor communications systems, receive calls for assistance, and dispatch appropriate personnel to incidents.
• Document calls, incidents, and dispatch activity accurately per site procedures.
• Respond to incidents calmly and communicate updates to appropriate personnel.
• Monitor access control, alarms, and video systems and report unusual activity.

Conocimientos

Customer service experience

Computer/Tablet literacy

CPR/First Aid

Guard card/license

Background check awareness

Educación

High school diploma or equivalent

Descripción del empleo

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications Specialist in Fairfax, VA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Security Professional in a healthcare location, you will coordinate communications, monitor incoming calls and alarms, document activity, and direct resources to support timely response to security-related concerns. You will provide exceptional customer service while helping to maintain a welcoming environment for patients, visitors, and staff. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type

Full Time

Pay Rate

$22.00 / Hour

Job Schedule

DayTime Wed 06:45 AM - 03:00 PM Thu 06:45 AM - 03:00 PM Fri 02:45 PM - 11:00 PM Sat 02:45 PM - 11:00 PM

What You'll Do

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a healthcare location.
• Monitor communications systems, receive calls for assistance, and dispatch appropriate personnel to routine, urgent, and critical incidents.
• Document calls, incidents, dispatch activity, and relevant information accurately in accordance with site-specific procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating pertinent updates to appropriate personnel.
• Monitor access control, alarm, and/or video systems as assigned, and report unusual activity or equipment concerns to appropriate personnel.

Minimum Requirements

• Comfortable using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.