Security Officer | Full Time | Day

Concord Hospital Health System; Concord (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Concord is seeking a full-time Security Officer to ensure the safety of patients, staff, and visitors. The role involves managing aggressive situations, documenting incidents, and collaborating with law enforcement. Candidates should possess strong crisis management skills and a valid New Hampshire driver's license. This entry-level position offers a dynamic work environment in a critical healthcare setting.

Qualifications

• Experience as a Healthcare Security Officer or related field preferred.
• Skills in crisis management, conflict resolution, and customer service.

Responsibilities

• Assist in managing aggressive patients and monitor high-risk patients.
• Document security incidents and conduct safety rounds.
• Act as liaison with law enforcement and develop security policies.

Skills

Crisis Management

Conflict Resolution

Customer Service

Quick Decision-Making

Report Writing

Education

High School or Equivalent (GED)

Associate's Degree

Job description

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Summary

Security Officers shall be responsible for activities necessary to ensure the stability and safety of patients, staff members and visitors, in accordance with regulations and policies of the Security Department.

Education

High school or equivalent (GED). Associate's degree preferred.

Certification, Registration & Licensure

Licensure required: Valid New Hampshire Driver's license.

Certification required to obtain: Management of Aggressive Behavior, Certification in the use of Forensic Restraints (handcuffs), Conductive Energy Weapon (C.E.W.), and Basic Life Support (BLS) within 30 days of hire date.

Experience

Experience as a Healthcare Security Officer, Corrections Officer, Police Officer, Military or Behavioral Health preferred. If no security-related experience, an associate's or bachelor's degree in a related field may be considered in lieu of experience.

Experience required includes: skills in crisis management and de-escalation, conflict resolution, high-stress situations, customer service, interaction with diverse populations, quick decision-making, report writing, understanding and following directives, and computer skills.

Responsibilities

• Assist in managing aggressive/combative patients, monitor high-risk patients in ED, document events, assist with restraints.
• Document security incidents and activities.
• Conduct security and safety rounds.
• Act as liaison with Medical Examiner, funeral directors, and families for expired patients.
• Provide security for satellite offices, coordinate training, act as liaison with law enforcement, address security concerns, develop policies, handle investigations, manage off-site calls.

Concord Hospital is an Equal Employment Opportunity employer. We provide equal opportunity and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.

Know Your Rights: Workplace Discrimination is Illegal

If you require a reasonable accommodation due to a disability, contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands include lifting up to 50 pounds, bending, climbing, kneeling, speaking, walking, and other activities. Vision and hearing requirements are specified. Exposure to pathogens and variable weather conditions is possible. The noise level is usually moderate.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Other, IT, Management
• Industries: Hospitals and Health Care