Security Officer | Full Time | Day

Concord Hospital Health System; Laconia (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dedicated Security Officer to ensure the safety and stability of patients and staff. This full-time role involves managing aggressive situations, conducting security rounds, and liaising with various stakeholders. Ideal candidates will have experience in healthcare security or law enforcement, and must be certified in key areas such as behavior management and basic life support. Join a dynamic team committed to providing a safe environment in a healthcare setting, where your skills in crisis management and conflict resolution will make a significant impact.

Qualifications

• Experience in healthcare security, corrections, or law enforcement preferred.
• Certification in management of aggressive behavior and basic life support required.

Responsibilities

• Manage aggressive patients and document incidents.
• Conduct security rounds and act as a liaison with law enforcement.
• Develop security policies and handle investigations.

Skills

Crisis Management

De-escalation

Conflict Resolution

Customer Service

Quick Decision-Making

Report Writing

Computer Competency

Education

High School Diploma or GED

Associate's Degree

Job description

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Summary

Security Officers shall be responsible for activities necessary to ensure the stability and safety of patients, staff members, and visitors, in accordance with regulations and policies of the Security Department.

Education

High school or equivalent (GED). Associate's degree preferred.

Certification, Registration & Licensure

Licensure required: Valid New Hampshire Driver's license.

Certification required within 30 days of hire: Management of Aggressive Behavior, Forensic Restraints (handcuffs), Conductive Energy Weapon (C.E.W.), and Basic Life Support (BLS).

Experience

Experience as a Healthcare Security Officer, Corrections Officer, Police Officer, Military, or Behavioral Health preferred. An associate's or bachelor's degree in a related field may substitute for experience. Required skills include crisis management, de-escalation, conflict resolution, customer service, diverse social interaction, quick decision-making, report writing, understanding directives, and computer competency.

Responsibilities

• Manage aggressive/combative patients, including documentation and proper use of restraints and behavior management techniques.
• Document security incidents and activities.
• Conduct security and safety rounds during shifts.
• Act as liaison with Medical Examiner, funeral directors, and families for handling of expired patients.
• Provide security for satellite offices, coordinate training, act as liaison with law enforcement, address security concerns, develop policies, handle investigations, and manage off-site calls for service.

Concord Hospital is an Equal Employment Opportunity employer. We provide equal opportunity and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender, national origin, age, marital status, genetic information, disability, or veteran status.

Know Your Rights: Workplace Discrimination is Illegal. Applicants and employees are protected under federal law.

If you require a reasonable accommodation due to a disability, contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands include lifting up to 50 pounds, bending, climbing, kneeling, speaking, squatting, walking, fine motor tasks, repetitive motions, driving, hearing, reaching, sitting, and occasional smelling, standing, and tasting. Vision requirements include color, depth, far, near, and peripheral vision. Exposure to pathogens, bloodborne pathogens, bodily fluids, airborne contaminants, and variable weather conditions is possible. The noise level is usually moderate.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Other, Information Technology, Management
• Industries: Hospitals and Health Care