Security Officer Full Time Access Coordination

Allied Universal; Wilmington (DE); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program

Job summary

Allied Universal, Wilmington, DE, seeks a Security Officer Full Time Front Desk Access Coordination to welcome visitors, verify credentials, and manage access at a government location. You will operate computer-based systems, monitor entry points, and uphold a secure environment while delivering excellent customer service.

The role requires strong communication, situational awareness, and a professional presence at the front desk throughout scheduled shifts.

Qualifications

• Must have high school diploma or equivalent.
• State, county, or city security license preferred.
• Experience with access control and badge systems preferred.
• Strong customer service and communication skills.
• Ability to operate computer-based systems.

Responsibilities

• Provide customer service to visitors, employees, and the public at a government facility.
• Staff the front desk, verify IDs, issue visitor credentials, and maintain entry records.
• Monitor security systems and report unusual activity.
• Respond to incidents and emergencies with calm, professional approach.
• Provide directions and information, and communicate with staff and leadership.

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Front Desk Access Coordination in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Officer at a government location, you will welcome visitors, manage access control, verify credentials, and support a professional, secure environment. You will use computer-based systems to maintain accurate visitor and badge records while delivering exceptional customer service and clear communication. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Position Type

Full Time

Pay Rate

$17.34 / Hour

Job Schedule

DayTimeMon11:00 AM - 07:00 PM
Tue09:30 AM - 05:30 PM
Wed11:00 AM - 07:00 PM
Thur11:00 AM - 07:00 PM
Fri11:00 AM - 07:00 PM

What You’ll Do

• Provide customer service to visitors, employees, and members of the public at a government facility by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Staff the front desk and control access by greeting visitors, verifying identification and/or authorization, issuing visitor credentials, and maintaining accurate entry records.
• Monitor visitor activity, access points, alarms, cameras, and other assigned security-related systems, reporting unusual activity or policy concerns to appropriate personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Maintain a professional front-desk presence, provide directions and information, and communicate clearly with government personnel, visitors, and Allied Universal leadership.

Minimum Requirements

• A state, county, or city-issued security-related license is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2026-1737476