Security Officer Access Credential Services

Allied Universal; Wilmington (DE); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal in Wilmington, DE is seeking a Security Officer Access Credential Services to safeguard government transportation locations. You will verify credentials, manage visitor access, and document security activities while delivering excellent customer service.

The role requires monitoring entry points, supporting security procedures, and coordinating with teammates to maintain a secure environment.

Qualifications

• Comfortable using a computer or tablet.
• Experience with access control or badge systems preferred.
• Customer service experience preferred.

Responsibilities

• Provide customer service to passengers, visitors, employees, and contractors by carrying out access-control procedures, site-specific policies, and when appropriate, emergency response activities at a government transportation location.
• Monitor access points and verify credentials, authorizations, and visitor documentation in accordance with established procedures.
• Control entry and exit of personnel, visitors, and vehicles, maintaining accurate access-related logs and reporting irregularities to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following applicable site protocols and escalation procedures.
• Conduct regular and random patrols of assigned access points, public areas, restricted areas, and perimeter locations to help deter unauthorized activity.

Skills

Customer service

Access control

Computer use

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Access Credential Services in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Government, and more. As an Access Control Officer at a government transportation location, you will help maintain a secure environment by monitoring entry points, verifying credentials, managing visitor access, and supporting security-related procedures. You will provide outstanding customer service, communicate professionally with employees and visitors, and use technology to document activities. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $20.48 / Hour

Job Schedule:

DayTimeTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to passengers, visitors, employees, and contractors by carrying out access-control procedures, site-specific policies, and when appropriate, emergency response activities at a government transportation location.
• Monitor access points and verify credentials, authorizations, and visitor documentation in accordance with established procedures.
• Control entry and exit of personnel, visitors, and vehicles, maintaining accurate access-related logs and reporting irregularities to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following applicable site protocols and escalation procedures.
• Conduct regular and random patrols of assigned access points, public areas, restricted areas, and perimeter locations to help deter unauthorized activity.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.