Security Officer Enhanced Part Time Dispatch Communications

Allied Universal; Reading (Berks County); Hybrid; USD 32,000 - 39,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Part Time Enhanced Security Officer – Dispatch Communications in Reading, PA. The role offers fixed shifts with the option to pick up additional shifts to earn more, up to 40 hours per week, and a pay rate of $23.15 per hour.

The position emphasizes reliability, customer service, and the ability to work across multiple sites while maintaining site-specific procedures.

Qualifications

• Minimum one year of security experience.
• Comfort with computers or tablets and basic software.
• Prior customer service experience preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to personnel, visitors, and vendors at a manufacturing site.
• Receive, document, prioritize, and dispatch security-related calls and incidents.
• Monitor communications systems, cameras, alarms, and access activity; maintain logs.
• Respond calmly to incidents and communicate with site contacts and responders.
• Conduct regular patrols and report unusual conditions.

Skills

Security Experience

Customer Service Experience

Computer/Tablet Proficiency

Education

High School Diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Dispatch Communications in Reading, PA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $23.15 / Hour

• Security Experience (C115): Candidates must have a minimum of one year of relevant security experience. This experience should demonstrate the ability to handle security‑related tasks and responsibilities effectively.
• Comfortable Using Computer or Tablet (B204): Candidates must be proficient in using computers or tablets. This includes familiarity with basic software applications, internet navigation, and the ability to learn new technologies as required.
• Customer Service Experience (B219): Candidates must possess prior customer service experience. This experience should reflect the ability to interact positively with customers, resolve issues, and provide assistance in a professional manner.

Job Schedule:

Sun: 06:00 AM - 02:00 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim‑A‑Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to personnel, visitors, and vendors at a manufacturing and industrial location by carrying out site‑specific procedures, access protocols, and emergency response activities as appropriate.
• Receive, document, prioritize, and dispatch security‑related calls, alarms, incidents, and service requests to the appropriate personnel or responders.
• Monitor communications systems, cameras, alarms, and access activity; maintain clear, accurate dispatch logs and incident records.
• Respond to incidents and critical situations in a calm, problem‑solving manner, communicating pertinent information to site contacts and responding personnel.
• Conduct regular and random patrols of assigned areas, including the business, perimeter, and industrial operations areas, and report unusual conditions or policy concerns.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.