Security Officer Dispatch Operations

Allied Universal; Los Angeles (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Allied Universal, a leading security and facility services provider in Los Angeles, CA, seeks a Dispatch Security Officer to coordinate communications, monitor activity, and support response efforts for security incidents at a commercial real estate location.

The role is full-time with a pay rate of $23.98 per hour. Responsibilities include handling tenant inquiries, logging incidents, and ensuring a safe, welcoming environment while adhering to company policies.

Qualifications

• Six months of security-related experience.
• Guard card or license preferred.
• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements depend on state/local laws.
• Driver's license required for driving positions only (where applicable).

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures and site policies.
• Monitor dispatch communications, receive calls for service, document incidents, and coordinate responses from on-site personnel and emergency services.
• Maintain accurate logs, records, and reports related to calls, incidents, access concerns, and other security activities.
• Respond to incidents and critical situations calmly, escalating information to site leadership and Allied Universal management as needed.
• Monitor cameras, alarms, and other security systems, report unusual activity and deter unauthorized access.

Skills

Security experience

Customer service

Communication

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Operations in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Security Officer at a commercial real estate location, you will coordinate communications, monitor activity, and support response efforts for security-related incidents. You will maintain clear records, provide professional customer service, and help promote a welcoming environment. Join Allied Universal, where our agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $23.98 / Hour

DayTimeWed12:00 AM - 08:30 AMThur12:00 AM - 08:30 AMSat04:00 PM - 12:30 AMSun04:00 PM - 12:30 AM

What You'll Do

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor dispatch communications, receive calls for service, document incidents, and coordinate the appropriate response from on-site personnel and/or emergency services.
• Maintain accurate logs, records, and reports related to calls, incidents, access concerns, and other security-related activities at the commercial real estate location.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating information to site leadership and Allied Universal management as needed.
• Monitor cameras, alarms, and other security-related systems, reporting unusual activity and helping to deter unauthorized access to the property.

Minimum Requirements

• Have at least six months of security-related experience.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.