Security Officer Dispatch Driver Incident Coordination

Allied Universal; Lancaster (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Driver Incident Coordinator in Lancaster, TX. You will coordinate communications, monitor activity, and direct resources to support security operations at a technology infrastructure site.

The role requires a valid driver’s license, a high school diploma or equivalent, and the ability to complete background checks and drug screening. The schedule includes day shifts with potential for varying hours.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required per policy.
• Background check and drug screen as per policy.

Responsibilities

• Provide exceptional customer service to clients, employees, contractors, and visitors by following site procedures and access protocols.
• Monitor calls, alarms, and dispatch requests; coordinate responses with on-site personnel and emergency services.
• Document incidents and dispatch actions accurately in logs and systems.
• Respond calmly to incidents and communicate timely information to appropriate personnel.
• Conduct patrols and report security concerns, access issues, and unusual activity.

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Driver Incident Coordination in Lancaster, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Security Professional supporting a technology, media, and telecommunications location, you will coordinate communications, monitor activity, document incidents, and direct resources to support security-related operations. This driving post requires a valid driver’s license in accordance with Allied Universal driver policy. Deliver exceptional customer service while helping to deter incidents through clear communication, teamwork, integrity, and a caring, reliable approach.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule

DayTimeMon12:30 PM - 08:30 PMTue12:30 PM - 08:30 PMSat06:00 AM - 06:00 PMSun06:00 AM - 06:00 PM

What You'll Do

• Provide customer service to clients, employees, contractors, and visitors by carrying out site-specific procedures, access protocols, and emergency response activities at a technology infrastructure location.
• Monitor incoming calls, alarms, communications, and dispatch requests; prioritize and coordinate appropriate responses with on-site personnel and emergency services as needed.
• Document incidents, service requests, visitor activity, and dispatch actions accurately in applicable logs and reporting systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating timely information to appropriate personnel.
• Conduct regular and random patrols of assigned areas and the perimeter, reporting security-related concerns, access issues, and unusual activity.

Minimum Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

To find an office near you, please visit: www.aus.com/offices.