Security Officer Dispatch Driver Communications

Allied Universal; Lancaster (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Discount perks

Job summary

Allied Universal in Lancaster, TX is seeking a Security Officer Dispatch Driver Communications. In this role you will coordinate dispatch, monitor activity, and respond to security needs while delivering excellent customer service.

The position operates day-to-night shifts with a 10:00 PM to 06:00 AM schedule. A valid driver's license is required, and you will conduct patrols and maintain logs as part of site procedures.

Qualifications

• Valid driver's license required.
• Must be at least 18 years old.
• Background check and drug screening as per policy.
• Criminal history considered per applicable laws.
• Driver license required for driving positions only.

Responsibilities

• Provide customer service to personnel, visitors, and vendors at a technology infrastructure location by carrying out site-specific security-related procedures, access protocols, and emergency response activities when appropriate.
• Monitor and coordinate dispatch communications, receiving calls, documenting requests, and relaying information to appropriate personnel and/or response teams.
• Maintain accurate dispatch logs, incident records, visitor information, and other required reports in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols of assigned areas and the perimeter, reporting unusual conditions, equipment concerns, and policy violations.

Skills

Customer service

Dispatch coordination

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Driver Communications in Lancaster, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer in a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, and support timely responses to security-related needs. You will provide exceptional customer service, maintain clear documentation, and help promote a welcoming environment. This driving position requires a valid driver’s license. Join Allied Universal’s agile, reliable team, where caring for people, innovation, teamwork, and integrity guide every shift.

Position Type

Full Time

Pay Rate

$20.00 / Hour

Job Schedule

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AM

What You’ll Do

• Provide customer service to personnel, visitors, and vendors at a technology infrastructure location by carrying out site-specific security-related procedures, access protocols, and emergency response activities when appropriate.
• Monitor and coordinate dispatch communications, receiving calls, documenting requests, and relaying information to appropriate personnel and/or response teams.
• Maintain accurate dispatch logs, incident records, visitor information, and other required reports in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols of assigned areas and the perimeter, reporting unusual conditions, equipment concerns, and policy violations.

Minimum Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.