Security Officer Dispatch Driver Communications

Allied Universal; Lancaster (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Dispatch Driver Communications in Lancaster, TX. This full-time position requires coordinating dispatch communications, monitoring security operations, and delivering exceptional customer service at a tech infrastructure site.

The role demands a valid driver’s license and the ability to perform regular patrols, document incidents, and respond to alarms with calm, professional judgment. Competitive hourly pay is offered along with benefits.

Qualifications

• Customer service experience in security or related field.
• Strong communication and documentation skills.
• Ability to conduct regular patrols and respond to incidents.
• Must maintain logs and records per site procedures.
• Must meet licensing and background check requirements.

Responsibilities

• Provide customer service to personnel, visitors, and vendors at a technology infrastructure location; follow security procedures and emergency response protocols.
• Monitor and coordinate dispatch communications; document requests and relay information to teams.
• Maintain accurate dispatch logs, incident records, and visitor information.
• Respond to incidents, alarms, and critical situations calmly and escalate as needed.
• Conduct regular patrols and report unusual conditions or policy violations.

Skills

Customer service

Communication

Documentation

Patrols

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Driver Communications in Lancaster, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer in a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, and support timely responses to security-related needs. You will provide exceptional customer service, maintain clear documentation, and help promote a welcoming environment. This driving position requires a valid driver’s license. Join Allied Universal’s agile, reliable team, where caring for people, innovation, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AM

What You’ll Do:

• Provide customer service to personnel, visitors, and vendors at a technology infrastructure location by carrying out site-specific security-related procedures, access protocols, and emergency response activities when appropriate.
• Monitor and coordinate dispatch communications, receiving calls, documenting requests, and relaying information to appropriate personnel and/or response teams.
• Maintain accurate dispatch logs, incident records, visitor information, and other required reports in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random patrols of assigned areas and the perimeter, reporting unusual conditions, equipment concerns, and policy violations.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.