Security Officer Dispatch Control Center

Allied Universal; Costa Mesa (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits plan

Perks program

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Dispatch Control Center in Costa Mesa, CA. You will coordinate communications, document incidents, and support timely responses to security-related needs in a dynamic location.

You will monitor activity, maintain accurate records, and provide exceptional customer service while helping deter incidents. Join Allied Universal, where an agile, reliable, and innovative team puts people first,

Qualifications

• Provide customer service to clients following site policies and procedures.
• Coordinate communications and document incidents accurately.
• Respond to incidents in a calm, problem-solving manner.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and emergencies.
• Monitor calls, radio traffic, alarms, and dispatch information promptly.
• Respond to incidents and coordinate with site personnel and responders.
• Maintain dispatch logs, incident records, and visitor information.
• Monitor location activity and deter unauthorized behavior.

Skills

Customer service

Dispatch

Communication

Typing 40 wpm

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Control Center in Costa Mesa, CA, you will serve and safeguard clients in a range of industries. As a Dispatch Professional, you will coordinate communications, document incidents, and support timely responses to security-related needs in a dynamic location. You will monitor activity, maintain accurate records, and provide exceptional customer service while helping to deter incidents. Join Allied Universal, where an agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time / Overnight Shift

Pay Rate: $29.00 / Hour

Job Schedule:

• Mon: 09:00 PM - 05:30 AM
• Tue: 09:00 PM - 05:30 AM
• Wed: 09:00 PM - 05:30 AM
• Thur: 09:00 PM - 05:30 AM
• Sun: 09:00 PM - 05:30 AM

What You’ll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor incoming calls, radio traffic, alarms, and other communications, documenting and dispatching information to appropriate personnel in a timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with site personnel and emergency responders as directed.
• Maintain accurate dispatch logs, incident records, visitor information, and other required documentation in accordance with site procedures.
• Monitor activity across the location through available systems and communications, reporting unusual conditions and helping to deter unauthorized activity.

Minimum Requirements:

• Have at least 2 years of law enforcement, military police, or corrections experience.
• Have at least 2 years of security-related experience.
• Type at least 40 words per minute.
• The ability to lift more than 20 pounds is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.