Security Officer GSOC Dispatch Operator

Allied Universal; Cambridge (MA); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Cambridge, MA is seeking a Security Officer Part Time Dispatch Console Operator to support a healthcare location. You will coordinate communications, monitor activity, document incidents, and dispatch resources to keep the environment secure and compliant.

This role offers flexible weekend night shifts, part-time hours through the Claim a Shift platform, and the chance to contribute to a caring, customer-service oriented security team.

Qualifications

• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check required by federal, state and local laws.

Responsibilities

• Provide customer service to personnel, visitors, and vendors by carrying out site-specific procedures.
• Receive, prioritize, and dispatch security-related service requests, alarms, and incident notifications to appropriate personnel.
• Monitor communication systems, access activity, and incident documentation; maintain logs.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Dispatch Console Operator in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Security Professional in a healthcare location, you will coordinate communications, monitor activity, document incidents, and dispatch resources to support a secure environment. You will provide exceptional customer service while helping to deter security-related incidents through clear communication and timely response. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Part Time

Pay Rate: $26.01 / Hour

Job Schedule:

• Sat 10:00 PM - 06:00 AM
• Sun 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to personnel, visitors, and vendors by carrying out site-specific procedures and supporting a professional healthcare location environment.
• Receive, prioritize, and dispatch security-related service requests, alarms, and incident notifications to appropriate personnel.
• Monitor communication systems, access activity, and other assigned platforms; maintain accurate logs and incident documentation.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with site personnel and emergency responders as needed.
• Support emergency response activities and follow established protocols for reporting, escalation, and shift handoff communications.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.