Security Officer - Dispatch Operations Coordinator

Allied Universal; Sterling (VA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Smart Tools Access to exclusive tech

Career Growth opportunities

Retirement savings plan and health/Bi/

Job summary

Allied Universal in Sterling, VA seeks a Security Officer Dispatch Operations Coordinator to manage dispatch communications, incident documentation, and access control at a commercial real estate site.

The role emphasizes customer service, coordinated responses with on-site staff, and adherence to security procedures, with a full-time schedule and an hourly pay rate of $23.36.

Qualifications

• Minimum 6 months of security-related experience.
• Background check and drug screening required.
• Licensing requirements may be required by state/local laws.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and employees by following site-specific security procedures.
• Monitor dispatch communications and coordinate responses to incidents, alarms, and maintenance concerns.
• Maintain logs, incident reports, and dispatch records per site procedures.
• Communicate clearly with onsite personnel, officers, emergency services, and property representatives.
• Respond calmly to incidents following escalation procedures.

Skills

Supervisory experience

Security-related experience

Customer service

Access control

Computer use

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Operations Coordinator in Sterling, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate communications, monitor access activity and alarm systems, document incidents, and support timely responses to security-related needs. You will provide outstanding customer service while helping maintain an organized, welcoming environment for tenants and visitors. Join Allied Universal, where teamwork, integrity, innovation, and a people-first culture guide everything we do.

Position Type: Full Time

Pay Rate: $23.36 / Hour

Job Schedule:

Day Time
Wed 10:00 PM - 06:00 AM
Thu 10:00 PM - 06:00 AM
Fri 10:00 PM - 06:00 AM
Sat 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or employees by carrying out site-specific security-related procedures, access protocols, and emergency response activities at a commercial real estate location.
• Monitor dispatch communications, receive and document calls for service, and coordinate the appropriate response to incidents, alarms, maintenance-related concerns, and critical situations.
• Maintain accurate logs, incident reports, visitor information, and dispatch records in accordance with site procedures.
• Communicate clearly with onsite personnel, responding officers, emergency services, and property representatives to relay relevant information and support coordinated responses.
• Respond to incidents and critical situations in a calm, problem-solving manner while following established escalation procedures.

Minimum Requirements:

• Possess supervisory experience.
• Possess at least 6 months of security-related experience.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.