Security Officer - Dispatch Communications Specialist

Allied Universal; Fairfax (VA); On-site; USD 25,000 - 36,000; Full time

Job summary

Allied Universal is seeking a Security Officer Dispatch Communications Specialist in Fairfax, VA. You will coordinate communications, monitor calls and alarms, document activity, and direct resources to support timely responses in a healthcare setting.

The role includes shift coverage with daytime and evening hours and requires a high school diploma and background checks. Responsibilities include monitoring access control and alarm systems, providing superior customer service to patients and

Qualifications

• Minimum Requirements include CPR and/or First Aid certification.
• Ability to lift more than 20 pounds.
• Customer service experience preferred.
• Guard card or license preferred; background checks and drug screening required.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by executing security procedures and emergency response activities.
• Monitor communications systems, receive calls for assistance, and dispatch appropriate personnel to incidents.
• Document calls, incidents, dispatch activity, and relevant information accurately.
• Respond calmly to incidents and communicate updates to relevant personnel.

Skills

Customer service experience

CPR certification

First Aid certification

Physical ability

Background check

Drug screen

Licensing

Driver's license

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications Specialist in Fairfax, VA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Security Professional in a healthcare location, you will coordinate communications, monitor incoming calls and alarms, document activity, and direct resources to support timely response to security-related concerns. You will provide exceptional customer service while helping to maintain a welcoming environment for patients, visitors, and staff. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTimeWed06:45 AM - 03:00 PMThur06:45 AM - 03:00 PMFri02:45 PM - 11:00 PMSat02:45 PM - 11:00 PM

What You'll Do:

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a healthcare location.
• Monitor communications systems, receive calls for assistance, and dispatch appropriate personnel to routine, urgent, and critical incidents.
• Document calls, incidents, dispatch activity, and relevant information accurately in accordance with site-specific procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating pertinent updates to appropriate personnel.
• Monitor access control, alarm, and/or video systems as assigned, and report unusual activity or equipment concerns to appropriate personnel.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.