Security Dispatcher

Alliedbarton Security Services; Cumberland (RI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Incident Communications in Cumberland, RI. You will monitor dispatch, coordinate responses to security-related incidents, and provide responsive customer service on a healthcare campus.

You'll maintain logs and shift documentation, conduct patrols, and support on-site personnel and emergency responders as needed.

Qualifications

• Minimum 2 years of security-related experience.
• High school diploma or GED required.
• Customer service experience preferred.
• Background check and drug screen required by policy.
• Licensing requirements may apply depending on state/local law.

Responsibilities

• Provide customer service to personnel, visitors, and drivers at a healthcare-related location per site policies.
• Monitor dispatch communications, receive service calls, document information, and coordinate responses.
• Respond to incidents and communicate with on-site personnel and emergency responders.
• Maintain logs, incident reports, and shift documentation.
• Conduct regular and random patrols, report unusual activity and maintenance issues.

Skills

Customer service

Communication

Patrol experience

Education

High school diploma or GED

Tools

Computer/Tablet

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Incident Communications in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Professional in a healthcare location, you will monitor communications and systems, coordinate responses to security-related incidents, and support personnel across the site. You will provide responsive customer service, maintain clear documentation, and help create a welcoming environment. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $22.85 / Hour

Job Schedule:

DayTimeMon02:00 PM - 12:45 AMFri02:00 PM - 12:45 AMSat02:00 PM - 12:45 AMSun02:00 PM - 12:45 AM

What You\'ll Do:

• Provide customer service to personnel, visitors, and delivery drivers at a healthcare-related location by carrying out site-specific procedures and security-related policies.
• Monitor dispatch communications, receive calls for service, document relevant information, and coordinate the appropriate response to routine and urgent situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating with on-site personnel and emergency responders as needed.
• Maintain accurate logs, incident reports, and shift documentation in accordance with site requirements.
• Conduct regular and random patrols of designated areas and the perimeter, reporting unusual activity, access concerns, and maintenance-related issues.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Provide proof of a high school diploma or GED.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1654485