Security Officer Commercial Building

AUS

Philadelphia (Philadelphia County)

On-site

USD 21,000 - 30,000

Full time

4 days ago
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Benefits offered by this job

Smart Tools
Career Growth
Health Benefits
Perks Program
Retirement Plan

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer Full Time Visitor Services Desk in Philadelphia, PA. You will manage front desk security, greet visitors, verify access, and uphold safety procedures in an educational setting.

The role emphasizes customer service, incident response, and clear communication with students, staff, and visitors, while following location-specific policies.

Qualifications

  • Customer service experience preferred.
  • Be at least 18 years of age for unarmed roles; 21+ for armed roles.
  • Possess a high school diploma or equivalent.
  • Background investigation required by applicable laws.
  • Drug screen required where permitted by law.
  • Licensing requirements may apply per state/local laws.
  • Driver's license required for driving positions only.

Responsibilities

  • Provide customer service to students, staff, visitors and vendors at the front desk.
  • Greet and screen visitors, verify IDs, issue visitor credentials and log entries.
  • Monitor access points, cameras, alarms and communications from the front desk.
  • Respond to incidents and requests calmly and escalate per procedures.
  • Support a welcoming educational environment by giving directions and answering routine questions.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Visitor Services Desk in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Security Professional in an education location, you will serve as a welcoming, visible presence for students, staff, and visitors. You will manage access, greet guests, monitor entry activity, respond to security-related concerns, and communicate clearly with site personnel. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork guide exceptional service.

Position Type: Full Time

Pay Rate: $18.60 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You'll Do:

  • Provide customer service to students, faculty, staff, visitors, and/or vendors by carrying out site-specific security-related procedures, policies, and emergency response activities at the front desk.
  • Greet and screen visitors, verify identification and/or access authorization, issue visitor credentials, and maintain accurate entry records in accordance with location procedures.
  • Monitor access points, cameras, alarms, and/or communications systems from a stationary front desk post, reporting unusual activity and security-related concerns to appropriate personnel.
  • Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
  • Support a welcoming educational environment by providing directions, answering routine inquiries, and communicating professionally with students, staff, and visitors.

Minimum Requirements:

  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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