Security Officer Bilingual Dispatcher

Alliedbarton Security Services; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal in Los Angeles, CA is seeking a Security Officer Bilingual Dispatcher to safeguard clients across financial institutions. You will coordinate communications, monitor activity, and assist with access control while delivering professional customer service.

This full-time role requires Spanish fluency, strong communication, and the ability to document incidents and respond to emergencies. You’ll join a collaborative team that values integrity and community safety.

Qualifications

• Fluent in speaking, reading, and writing Spanish.
• At least one year of security-related experience.
• Comfort with using a computer or tablet.
• Guard card or license preferred.
• Experience with access control and badge systems preferred.
• Must be 18+ (21+ for armed roles) and have a high school diploma or equivalent.
• Background check and drug screen required by law.

Responsibilities

• Provide customer service to clients and visitors following security procedures.
• Monitor calls, alarms, cameras, and access activity; document and respond per procedures.
• Respond to incidents calmly and coordinate with appropriate personnel and emergency services.
• Maintain dispatch logs, incident reports, and shift activity records.
• Conduct patrols of assigned areas as directed.

Skills

Spanish fluency

Customer service

Security experience

Education

High school diploma or equivalent

Tools

Access control systems

Badge systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Bilingual Dispatcher in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Security Professional at a financial institution location, you will coordinate communications, monitor activity, support access control processes, and help address security-related concerns. Your professionalism, clear communication, and customer service will help create a welcoming environment while supporting site operations. Join Allied Universal, where agile, reliable, innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

DayTimeThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a financial institution location.
• Monitor incoming calls, alarms, cameras, access activity, and other dispatch communications; document information and coordinate appropriate responses according to established procedures.
• Respond to incidents, critical situations, and requests for assistance in a calm, problem-solving manner; notify appropriate personnel and emergency services as directed.
• Maintain accurate dispatch logs, incident reports, and shift activity records, including relevant times, locations, and follow-up actions.
• Conduct regular and random patrols of assigned business areas and perimeter locations as assigned; working environments and conditions may vary by client site.

Minimum Requirements:

• Be fluent in speaking, reading, and writing Spanish.
• Have at least one year of security-related experience.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Experience with access control and badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.