Security Officer Command Center Operator

Allied Universal; Los Angeles (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Perks program

Job summary

Allied Universal is hiring a Security Officer Command Center Operator in Los Angeles, CA. You will coordinate communications, monitor security systems, document incidents, and support site operations to safeguard clients across multiple industries.

As part of the dispatch team, you will respond to calls, prioritize requests, and ensure timely deployment of security personnel, while maintaining a welcoming environment for guests and staff.

Qualifications

• At least 6 months of security-related experience.
• Comfort using a computer or tablet.
• Ability to lift up to 20 pounds.
• Customer service experience.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, tenants, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor dispatch communications, alarms, cameras, and access-control systems; document incidents and coordinate the appropriate response according to site procedures.
• Receive calls for service, prioritize routine and urgent requests, and dispatch security-related personnel to assigned areas of the retail location.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency services when appropriate.
• Conduct regular and random patrols of common areas, parking areas, and the business perimeter as assigned; report observed hazards, suspicious activity, and maintenance concerns.

Skills

Security experience

Computer/Tablet literacy

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Command Center Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Dispatch Officer at a retail or mall location, you will coordinate communications, monitor activity, document incidents, and support site operations with responsive service. You will help maintain a welcoming environment for guests, tenants, and staff while assisting with security-related needs. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a caring culture put people first.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule

DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMFri12:00 AM - 08:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do

• Provide customer service to clients, tenants, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor dispatch communications, alarms, cameras, and access-control systems; document incidents and coordinate the appropriate response according to site procedures.
• Receive calls for service, prioritize routine and urgent requests, and dispatch security-related personnel to assigned areas of the retail location.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency services when appropriate.
• Conduct regular and random patrols of common areas, parking areas, and the business perimeter as assigned; report observed hazards, suspicious activity, and maintenance concerns.

Minimum Requirements

• At least 6 months of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• Ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.