Security Officer Alarm Communications Desk

Allied Universal; West Chester (Chester County); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Smart Tools access to shifts

Career growth opportunities

Retirement savings plan

Exclusive perks program

Job summary

Allied Universal is seeking a Part-Time Security Officer – Alarm Communications Desk in West Chester, PA. You will dispatch officers, monitor alarms and access control, and provide courteous service to patients, visitors, and staff in healthcare settings.

This role offers flexible DayTime schedule, with pay rate of $22.00 per hour, and opportunities to learn our dispatch platform and advance within a fast‑growing team that puts people first.

Qualifications

• CPR/First Aid certification is preferred.
• High school diploma or equivalent required.

Responsibilities

• Provide customer service to clients, visitors, and personnel by carrying out site-specific security-related procedures, policies, and emergency response activities in a healthcare-related location.
• Dispatch officers and coordinate responses to alarms, incidents, service requests, and critical situations in a calm, problem-solving manner.
• Monitor communications systems, access control activity, alarms, and surveillance equipment, and document relevant information according to site procedures.
• Maintain accurate dispatch logs, incident reports, and shift activity records, and communicate pertinent information to site leadership and responding personnel.
• Coordinate regular and random patrol assignments around the facility and perimeter to help deter unauthorized activity and support site operations.

Skills

Customer Service

Computer Proficiency

Access control experience

Badge management

CPR certification

Education

High School Diploma or equivalent

Tools

Alarm Panel Systems

Access Control Systems

Tablets/Computers

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Alarm Communications Desk in West Chester, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Professional in a healthcare location, you will coordinate communications, monitor security-related systems, document activity, and support timely responses to incidents and requests. You will provide outstanding customer service while helping maintain a welcoming environment for patients, visitors, and staff. Join Allied Universal, where our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

DayTime Tue 11:00 PM - 07:00 AM Wed 11:00 PM - 07:00 AM

Pre-Employment Requirements

• Age Requirement: Candidates must be at least 21 years of age at the time of application (C101). This requirement is in place to comply with legal regulations and to ensure that all employees are of legal age to perform their job responsibilities.

• Additional Qualifications (Beneficial to Position): Candidates are encouraged to possess the following qualifications, which may enhance their suitability for the position:

  • Access Control/Badge Experience (B201): Familiarity with access control systems and badge management.
  • Alarm Panel Experience (B202): Experience in operating and managing alarm panel systems.
  • Comfortable Using Computer or Tablet (B204): Proficiency in using computers or tablets for daily tasks and communication.
  • CPR Certification (B205): Certification in Cardiopulmonary Resuscitation, which is beneficial for roles involving safety and emergency response.
  • Customer Service Experience (B219): Previous experience in customer service roles, demonstrating strong interpersonal and communication skills.

What You'll Do:

• Provide customer service to clients, visitors, and personnel by carrying out site-specific security-related procedures, policies, and emergency response activities in a healthcare-related location.
• Dispatch officers and coordinate responses to alarms, incidents, service requests, and critical situations in a calm, problem-solving manner.
• Monitor communications systems, access control activity, alarms, and surveillance equipment, and document relevant information according to site procedures.
• Maintain accurate dispatch logs, incident reports, and shift activity records, and communicate pertinent information to site leadership and responding personnel.
• Coordinate regular and random patrol assignments around the facility and perimeter to help deter unauthorized activity and support site operations.

Minimum Requirements:

• CPR/First Aid certification is preferred.
• CPR certification is preferred.
• Experience using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1728313