Security Officer Dispatch Coordinator Top Secret Clearance

Allied Universal; King of Prussia (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, the leading security provider, is hiring a Security Officer with Active DoD Top Secret clearance for King of Prussia, PA. You will coordinate alarm activity, dispatch personnel, and maintain incident logs while delivering exceptional customer service in a dynamic aerospace and defense setting.

Join a team guided by agility, reliability, innovation, teamwork, caring and integrity, with access to exclusive shifts, paid training, and a comprehensive benefits program including

Qualifications

• Active DoD Top Secret clearance is required.
• High school diploma or equivalent.
• Alarm panel experience is preferred.
• Access control/badge experience is beneficial.
• CPR certification is a plus.
• Customer service experience is preferred.

Responsibilities

• Provide customer service and enforce site security policies.
• Monitor alarms and dispatch security personnel to incidents.
• Receive and document incident information clearly and promptly.
• Maintain dispatch logs and incident reports per procedures.
• Support access control and visitor coordination.

Skills

Active DoD Top Secret Clearance

Customer service experience

Alarm panel experience

Access control/badge experience

CPR Certification

Comfort using computer/tablet

Education

High school diploma or equivalent

Tools

Alarm panels

Access control systems

Computers/tablets

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer with Active Clearance Alarm Dispatch in King Of Prussia, PA, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting a dynamic aerospace and defense location, you will coordinate security-related communications, monitor alarm activity, document incidents, and dispatch personnel to support site operations. You will provide exceptional customer service while helping to deter incidents through clear communication and timely response. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Position Type: Full Time

Pay Rate: $28.58 / Hour

Job Schedule:

• Mon: 03:00 PM - 11:00 PM
• Tue: 03:00 PM - 11:00 PM
• Wed: 03:00 PM - 11:00 PM
• Thur: 03:00 PM - 11:00 PM
• Fri: 03:00 PM - 11:00 PM

Pre-Employment Requirements

1. Contractual Requirements

• Active DoD Top Secret Clearance (C102): Candidates must possess an active Department of Defense Top Secret Clearance to be eligible for employment. This clearance is essential for positions that require access to classified information.
• Verification of this clearance will be conducted as part of the pre-employment screening process. If you do not have an active clearance, we encourage you to explore opportunities that may align with your qualifications and experience.

2. Additional Qualifications (Beneficial to Position)

Candidates are encouraged to possess the following qualifications, which may enhance their suitability for the position:

• Access Control/Badge Experience (B201): Experience in managing access control systems and issuing identification badges is beneficial.
• Alarm Panel Experience (B202): Familiarity with alarm panel systems and monitoring is advantageous.
• Comfortable Using Computer or Tablet (B204): Proficiency in using computers or tablets for daily tasks is expected.
• CPR Certification (B205): Certification in Cardiopulmonary Resuscitation (CPR) is a valuable asset for roles that may require emergency response.
• Customer Service Experience (B219): Previous experience in customer service roles is preferred, as it demonstrates the ability to interact effectively with clients and stakeholders.

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor and dispatch security-related personnel in response to alarms, service requests, incidents, and critical situations at an aerospace and defense location.
• Receive, document, prioritize, and communicate incident information to appropriate site contacts and responding personnel in a calm, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, and shift activity records in accordance with site-specific procedures.
• Support access control, visitor coordination, and other security-related communications while helping to deter unauthorized activity.

Minimum Requirements:

• Possess an active Department of Defense Top Secret clearance.
• Customer service experience is preferred.
• CPR certification is preferred.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.