Security Officer

cowlitz; United States; On-site; USD 28,000 - 42,000; Full time

Job summary

ilani is seeking a Security Patrol Associate to patrol the casino and rotating posts during their shift. You will actively promote guest service while upholding the Spirit of Tâlícn and ilani's Core Values in every interaction.

Ideal candidates can stand and walk for long periods, write clear incident reports, and respond calmly in emergencies. This graveyard shift opportunity offers indoor/outdoor work year-round and a duty to protect guests and assets.

Qualifications

• HS diploma or GED required.
• Excellent interpersonal and customer service skills.
• Ability to write clear incident reports.
• Able to work graveyard shifts and standing long hours.
• Must have a valid driver's license.
• Willing to work indoors/outdoors year-round.

Responsibilities

• Patrol casino and rotating posts.
• Promote superior guest service.
• Protect patrons and assets.
• Investigate incidents and write reports.
• Verify jackpot payouts and hopper refills.
• Fire command monitoring and reporting.
• Maintain confidentiality.
• Perform other duties as assigned.

Skills

Interpersonal skills

Report writing

Flexibility

Customer service

Education

High School Diploma or GED

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Patrols casino and/or is assigned to designated rotating posts throughout each shift.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Exhibits a professional appearance, attitude, and overall demeanor.
• Protects patrons and employees from illegal activity and in times of emergency.
• Safeguards money and assets transported to and from and within the gaming facility and cashier/cage departments.
• Investigates and records all unusual occurrences and incidents within the gaming facility and maintains incident report writing.
• Verifies jackpot payouts and hopper re-fills.
• Fire command monitoring and reporting.
• Maintains confidentiality of sensitive information .
• Performs other duties as assigned.

Minimum Qualifications:

High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).

• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Must have a desire to assist guests and treat all guests in a consistently positive manner.
• Must be able to write detailed reports in a clear and concise manner.
• Must be able to work various shifts and flexible hours.
• Must be able to stand and walk for long periods of time throughout an 8-hour shift.
• Must be able to work inside and outside year around.
• Must possess a valid Driver's License.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• One (1) year experience in a high-volume guest service position with exceptional service skills.

Shift hours:

Shift hours: Grave 11:30 PM - 7:30 AM or 12:00 AM - 8:00 AM

Work Shift:

Grave (United States of America)

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