Surveillance Agent (Graveyard)

Ilani; Ridgefield (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

ilani is seeking a surveillance team member in Ridgefield, WA for a graveyard shift (11:00 p.m. – 7:00 a.m.). You will monitor casino activity, operate CCTV systems, and report any irregularities while upholding the property’s core values and privacy standards.

The role emphasizes guest security, teamwork, and adherence to health and safety measures. Prior surveillance or gaming exposure is preferred, with flexibility for weekend and holiday coverage.

Qualifications

• Must possess excellent interpersonal skills to foster a supportive team environment.
• Ability to learn new methods and adapt to surveillance systems.
• Strong reading, listening, writing, and visual skills.
• Ability to observe and report information objectively.

Responsibilities

• Promotes superior guest service and maintains a positive culture.
• Utilizes surveillance equipment to identify and record activity.
• Digitally records activities in casino areas and reports illicit activity.
• Completes ongoing training and maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Skills

Interpersonal skills

Observation skills

Willingness to learn

Reading/Writing/Listening

Education

High School Diploma or GED (RED/FHD considered)

Tools

Surveillance equipment operation

CCTV experience

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5171.htmldPledge for Success:We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.Position Summary:Observes all gaming and property activity including but not limited to, cashiering operations, slot operations, cash handling, and count rooms.Primary Duties and Responsibilities:Promotes superior guest serviceMaintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.Utilizes the necessary surveillance equipment to respond to, identify and record questionable activitiesDigitally records activities in the casino, count rooms, slot booths, cashier cages, and back of house areas, and reports all illegal and unusual activityCompletes training on an ongoing basisMaintains confidentiality of sensitive informationPerforms other duties as assignedMinimum Qualifications:High School Diploma / GED ; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.Candidate is open and receptive to learning new methods.Must possess strong reading, listening, writing, and visual skills and hand-eye coordination.The ability to effectively learn and demonstrate proficiency in surveillance camera operation is required.Must be able to observe and report in an objective manner.Ability to work in a secluded, enclosed environment for extended periods of time.Must be able to work various shifts and flexible hours.Must be willing to work in a smoking environment.Must be willing to adhere to company health and safety measures.Preferred Qualifications:Work experience in surveillance, investigations, or gaming industry.CCTV experience.*Due to the sensitive nature of the Surveillance position, transfer options may be limited to other departments.Graveyard Shift: 11:00 p.m. - 7:00 a.m. (Weekends Required, & Holidays) Days Off Mid-WeekWork Shift:Grave (United States of America)Knock, knock. Hear that sound? That's opportunity!