Lead Beverage Server

Ilani; Ridgefield (WA); On-site; USD 21,000 - 28,000; Full time

Job summary

ilani is seeking a Beverage Server to deliver world-class service on the gaming floor in Ridgefield, WA. You will take drink orders, serve beverages, and handle payments with accuracy while following state liquor laws.

Applicants must be 21+, capable of lifting 25 lbs, and available nights and weekends in a smoker-friendly environment. Training and teamwork are emphasized to maintain a positive guest experience.

Qualifications

• High school diploma or GED required.
• Experience in high-volume service environment preferred.
• Excellent communication and guest-relations skills.

Responsibilities

• Provides world class guest service on the gaming floor, taking drink orders and serving beverages.
• Handles payments and uses the POS system for transactions.
• Ensures compliance with state liquor laws and ID checks.
• Supports Beverage Server team and liaises with management.
• Assists in training and coaching fellow servers.

Skills

Customer service

Interpersonal skills

Cash handling

Education

High School Diploma or GED

Tools

POS System

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5191.htmldPledge for Success:We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.Position Summary:Provides world class guest service on our gaming floor, taking drink orders, serving alcohol and non-alcoholic beverages to guests, and taking payment for purchases in accordance with departmental procedures.Duties and Responsibilities:Promotes superior guest service.Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.Provides coaching and training to Beverage Servers.Serves as a liaison between Beverage Servers and management team.Uses point of sale terminal and completes other cashiering functions.Consistently applies knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service, and shutoff procedures.Responsible for the handling all payment methods.Maintains confidentiality of sensitive information.Performs other duties as assigned.Minimum Qualifications:High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).One year of experience serving in a high-volume food and beverage setting.Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.A successful candidate must be over 21 years of age.Must be dependable, flexible, and available to work any shift, especially nights and weekends.This is a standing position, and includes bending and lifting, you must be able to do this job effectively for an 8-hour shift.Must be able to lift 25 lbs.Must be willing to work in a smoking environment.Must be willing to adhere to company health and safety measures.Preferred Qualifications:One year of experience Supervising in a high-volume food and beverage setting.Work Shift:Knock, knock. Hear that sound? That's opportunity!