Security Officer

Ilani; Ridgefield (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

ilani in Ridgefield, Washington, seeks a Security Patrol Officer to guard the casino floor and rotating posts during night shifts. You will promote guest safety, deter illegal activity, and document incidents with clear reports.

Requirements include a High School diploma or GED, a valid driver’s license, and the ability to stand/walk long hours in all weather. Experience in guest service is preferred; smoking environment exposure is required.

Qualifications

• High School Diploma or GED (or equivalent).
• Excellent interpersonal skills for guest interaction.
• Ability to write clear, detailed incident reports.
• Must be able to work various shifts and long hours.
• Must stand/walk for extended periods in all conditions.
• Valid driver’s license required.
• Willingness to work in a smoking environment.
• Adherence to health and safety protocols.

Responsibilities

• Promotes superior guest service on the casino floor.
• Protects patrons and employees from illegal activity.
• Investigates and documents incidents and maintains incident reports.
• Verifies payouts and handles gaming operations safely.
• Fire command monitoring and reporting.
• Maintain confidentiality of sensitive information.

Skills

Interpersonal skills

Report writing

Stamina

Education

High School Diploma or GED

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5333.htmldPledge for Success:We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.Position Summary:Patrols casino and/or is assigned to designated rotating posts throughout each shift.Primary Duties and Responsibilities:Promotes superior guest service.Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.Exhibits a professional appearance, attitude, and overall demeanor.Protects patrons and employees from illegal activity and in times of emergency.Safeguards money and assets transported to and from and within the gaming facility and cashier/cage departments.Investigates and records all unusual occurrences and incidents within the gaming facility and maintains incident report writing.Verifies jackpot payouts and hopper re-fills.Fire command monitoring and reporting.Maintains confidentiality of sensitive information .Performs other duties as assigned.Minimum Qualifications:High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.Must have a desire to assist guests and treat all guests in a consistently positive manner.Must be able to write detailed reports in a clear and concise manner.Must be able to work various shifts and flexible hours.Must be able to stand and walk for long periods of time throughout an 8-hour shift.Must be able to work inside and outside year around.Must possess a valid Driver’s License.Must be willing to work in a smoking environment.Must be willing to adhere to company health and safety measures.Preferred Qualifications:One (1) year experience in a high-volume guest service position with exceptional service skills.Shift hours: Grave11:30 PM – 7:30 AM or 12:00 AM – 8:00 AMWork Shift:Grave (United States of America)Knock, knock. Hear that sound? That's opportunity!