Security - Officer

Bally’s Corporation; East St. Louis (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

Bally's Corporation is hiring for a security position at our East St. Louis, IL site. The role centers on vigilance, incident reporting, guest interaction, and safety operations within a casino environment.

Ideal candidates will have security experience, a valid Illinois Gaming License pursuit, and strong English communication. You will work a 24/7 hospitality setting, transport money/chips, and support fellow officers while upholding Bally’s standards.

Qualifications

• High School Diploma or equivalent, required.
• Must be at least 21 years of age.
• 6 months of security experience, required.
• Knowledge of Casino Security operations, preferred.
• Must be able to obtain and maintain an Illinois Gaming License.
• Must have a valid driver’s license.

Responsibilities

• Remain alert for burglaries, prowlers, vandalism, trespassers and suspicious activity.
• Assist in transporting money and chips.
• Observe and report suspicious situations; take action as directed.
• Respond to emergencies including fires and medical events.
• Answer calls promptly and professionally.
• Deescalate disturbances to maintain safety.
• Interact with guests in a friendly and courteous manner.
• Follow policies ethically and mentor others.
• Investigate and prepare written incident reports.
• Document incidents and property damage.
• Assist other Security Officers and valet staff as needed.
• Maintain high personal integrity.
• Other duties as assigned.

Skills

Security experience

English communication

License: Illinois Gaming

Education

High School Diploma or equivalent

Tools

Driver's license

Job description

• Always remain alert for burglaries, prowlers, vandalism, trespassers, removal of casino property without proper authorization, and any additional suspicious activity.
• Assist in transporting money and chips.
• Observe, report and take action as directed by the supervisor or above with respect to all suspicious, unusual situations.
• Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.
• Answer all calls promptly and professionally.
• Respond to all disturbances in order to deescalate the incident.
• Must make sound judgment when interacting with Team members and guests.
• Interact with guests in a friendly and courteous manner.
• Be aware of and handle guest opportunities to ensure overall guest satisfaction in accordance with QCE’s Service PACK.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Investigate and prepare written reports on incidents/medicals that occur during the shift in a timely manner.
• Document all incidents and property damage as directed.
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
• Assist other Security Officers as needed.
• Assist valet parking attendants in controlling traffic when necessary or parking vehicles.
• Maintain a high level of personal integrity.
• Other duties as assigned.

Responsibilities

• Always remain alert for burglaries, prowlers, vandalism, trespassers, removal of casino property without proper authorization, and any additional suspicious activity.
• Assist in transporting money and chips.
• Observe, report and take action as directed by the supervisor or above with respect to all suspicious, unusual situations.
• Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.
• Answer all calls promptly and professionally.
• Respond to all disturbances in order to deescalate the incident.
• Must make sound judgment when interacting with Team members and guests.
• Interact with guests in a friendly and courteous manner.
• Be aware of and handle guest opportunities to ensure overall guest satisfaction in accordance with QCE’s Service PACK.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Investigate and prepare written reports on incidents/medicals that occur during the shift in a timely manner.
• Document all incidents and property damage as directed.
• Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
• Assist other Security Officers as needed.
• Assist valet parking attendants in controlling traffic when necessary or parking vehicles.
• Maintain a high level of personal integrity.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent, required
• Must be at least 21 years of age
• 6 months of security experience, required
• Knowledge of Casino Security operations, preferred
• Able to effectively communicate in English via verbal and written.
• Ability to extended hours, weekends, and holidays
• Must be able to follow orders and perform under high stress situations
• Must be able to obtain and maintain an Illinois Gaming License
• Must have a valid driver’s license

WORKING ENVIRONMENT & PHYSICAL EFFORTS

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors in controlled temperatures.
• Frequent: standing, reaching, pulling, pushing, sitting, kneeling, lifting up to 50 pounds, and with repetitive movement of fingers, legs, arms, and hands
• Speech and Vision abilities are required.

Target Salary Rate: $17.50 per hour

About

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.