Security - Officer FT

Bally’s Corporation; Atlantic City (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Bally's Corporation in Atlantic City is seeking enthusiastic team members who deliver exceptional guest experiences and promote our loyalty programs. You will engage guests with a warm greeting, anticipate needs, and resolve service issues to ensure satisfaction.

Role requires strong communication, reliability and a straightforward approach to cash handling and casino safety. Join a dynamic, fast-paced environment that values teamwork and customer focus.

Qualifications

• Good communication skills, organizational ability and judgment are required.
• Knowledge of laws and regulations affecting casino operations is preferred.
• Broad knowledge of games, casino rules and administration.
• Public relations and casino security experience is desirable.

Responsibilities

• Consistently demonstrates superior customer service by following outlined service behaviors.
• Maintains an upbeat attitude and creates positive energy with gestures across interactions.
• Creates an atmosphere of luck and celebrates guests’ wins.
• Greets guests warmly and builds relationships with daily information awareness.

Skills

Communication

Organizational skills

Judgment

People management

Education

High school diploma or equivalent

Job description

• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guests’ wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Promotes programs and card membership.
• Provides a warm farewell and thanks guests for visiting.
• Enforces company security/safety regulations.
• Guards transfer of money and chips.
• Performs all security/safety related duties for Casino/Hotel.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.
• Operates motorized vehicle, i.e., company van.
• Participates in the supervision, operation and/or support the multi-casino Bad Beat system.
• Other duties as assigned.
• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Responsibilities

• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guests’ wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Promotes programs and card membership.
• Provides a warm farewell and thanks guests for visiting.
• Enforces company security/safety regulations.
• Guards transfer of money and chips.
• Performs all security/safety related duties for Casino/Hotel.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.
• Operates motorized vehicle, i.e., company van.
• Participates in the supervision, operation and/or support the multi-casino Bad Beat system.
• Other duties as assigned.
• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Work Environment

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Physical Demands

• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Target Salary Range

• $19.00 Hourly

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

"Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”.

Requirements

Role requirements

• Good communication skills, organizational ability, and judgment as well as the ability to direct and manage people.
• Knowledge of the laws and regulations affecting the casino industry.
• A broad knowledge of games and casino rules, procedures, and administration.
• Public relations and casino security experience are desirable.
• High school degree or equivalent.

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.