Part-Time Security Lobby Officer – Customer Care

Harvard Protection Services; New York (NY); Sur place; USD 26 000 - 37 000; Temps partiel

Avantages offerts par ce poste

Health & Welfare

Dental

Vision

Sick Leave

Vacation

401K enrollment

Résumé du poste

Harvard Protection Services, based in the United States, seeks a part-time Customer Service Officer to provide professional security and life-safety support at a Manhattan location. You will assist customers and employees, patrol the facility, and enforce access controls in a fast-paced environment.

The role emphasizes strong communication, a professional demeanor, and timely incident reporting. Prior security or customer service experience is preferred; a valid security license is required or

Qualifications

• Minimum High School Diploma or GED or equivalent.
• Must have a security guard license or ability to obtain one within a reasonable period.
• Strong interpersonal communication skills and a professional demeanor.
• Write routine correspondence, including log entries and incident reporting.
• Experience in customer service or security-related roles is helpful.

Responsabilités

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility assigned.
• Monitor the environment and detect suspicious and unsafe activity.
• Greet customers, visitors, staff, tenants, guests professionally.
• Answer phones in a professional manner; assist guests and employees.
• Permit only authorized persons to enter property and monitor entrances/exits.
• Enforce building policies within required limits; perform patrols as assigned.

Connaissances

Customer service

Interpersonal communication

Professional demeanor

Incident reporting

Security device operation

Formation

High School Diploma or GED

Security guard license or ability to obtain

Outils

Communications devices

Description du poste

Harvard Protection Services, based in the United States, seeks a part-time Customer Service Officer to provide professional security and life-safety support at a Manhattan location. You will assist customers and employees, patrol the facility, and enforce access controls in a fast-paced environment.

The role emphasizes strong communication, a professional demeanor, and timely incident reporting. Prior security or customer service experience is preferred; a valid security license is required or