Security Officer — Life-Safety & Customer Care Pro

Harvard Protection Services, LLC.; New York (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

Harvard Protection Services, LLC. is seeking Security Officers to provide professional customer-focused security and life safety services for people and property. The role requires maintaining a professional demeanor, visible presence, and vigilant monitoring of the environment.

Officers greet visitors, handle access control, enforce site policies, perform patrols, and complete incident reports. Prior security, law enforcement, or military experience is helpful; a valid guard license or the

Qualifications

• State or municipality mandated security officer licenses
• Minimum High School Diploma, GED or the equivalent
• Must have a security guard license or be able to obtain one within an acceptable period
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Skills

Interpersonal communication

Professional appearance

Written reports

Customer service

Education

High School Diploma or GED

Job description

Harvard Protection Services, LLC. is seeking Security Officers to provide professional customer-focused security and life safety services for people and property. The role requires maintaining a professional demeanor, visible presence, and vigilant monitoring of the environment.

Officers greet visitors, handle access control, enforce site policies, perform patrols, and complete incident reports. Prior security, law enforcement, or military experience is helpful; a valid guard license or the