Security Leader I: Guest Safety & Calm Under Pressure

PENN Entertainment, Inc.; Biloxi (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

PENN Entertainment, Inc. in Biloxi, MS is hiring a Security Officer to enforce gaming regulations, safeguard guests, and protect assets. You will maintain knowledge of laws, monitor entrances, and respond to emergencies while providing exceptional guest service.

The role requires the ability to work in a fast-paced casino environment, handle high volumes of guests, and coordinate with Security leadership to ensure safety and compliance across shifts.

Qualifications

• Requires GED or high school diploma.
• Ability to remain calm and act decisively in emergencies.
• Strong observation and reporting skills.
• Effective verbal communication with guests and colleagues.

Responsibilities

• Maintain knowledge of gaming laws and Mississippi Gaming Commission regulations applicable to Security.
• Guard property, guests, and team members; provide a safe environment.
• Perform chip/credit transactions, verify amounts, and ensure proper records.
• Respond to emergencies per guidelines and coordinate with leadership.
• Provide guest assistance and maintain professional, welcoming presence at entrances/exits.
• Support crowd control and escalate issues to Security leadership as needed.

Skills

Two-way radio communication

Education

GED or High School Diploma

Tools

Two-way radio

Job description

PENN Entertainment, Inc. in Biloxi, MS is hiring a Security Officer to enforce gaming regulations, safeguard guests, and protect assets. You will maintain knowledge of laws, monitor entrances, and respond to emergencies while providing exceptional guest service.

The role requires the ability to work in a fast-paced casino environment, handle high volumes of guests, and coordinate with Security leadership to ensure safety and compliance across shifts.