Casino Security & Guest Safety Specialist

Ameristar Casino Hotel Vicksburg

Vicksburg (MS)

On-site

USD 14,000 - 20,000

Full time

9 days ago

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Job summary

PENN Entertainment in Mississippi is hiring security professionals to protect guests and property, patrol the casino, hotel, and surrounding areas, and respond to disturbances. You will maintain safety by monitoring activities, performing escorts, and delivering professional customer service during all interactions.

The role requires a High School Diploma or equivalent, a valid driver's license, and CPR/Bloodborne Pathogen training.

Qualifications

High School Diploma or equivalent required.
Previous experience in a guest service-related field preferred.
Must have excellent customer service and interpersonal skills.
Must have excellent written and verbal communication skills; fluent in English.
Ability to obtain and maintain a valid Driver’s License and operate company vehicles as needed.
CPR Certificate and Bloodborne Pathogen training required.

Responsibilities

Adheres to all departmental and company policies and procedures regarding guest service standards.
Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas as needed to address any suspicious activity or other concerns.
Escorts and transports funds and provides security for various cash handling functions and sensitive areas.
Responds to disturbances and alarms to ensure a safe, secure environment for guests and team members.
Maintains confidential information and writes clear, accurate incident reports.