Casino Security Pro: Safe Guests, Stellar Service

PENN Entertainment, Inc.; Gulfport (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a Security Associate in Mississippi to enforce gaming laws, monitor the security booth, safeguard assets, and respond to emergencies across the property.

You will interact with guests and colleagues, manage crowd safety, and coordinate with Security leadership. The role requires a GED/HS diploma, ability to handle high-stress situations, a valid driver’s license, and completion of ServSafe Alcohol training.

Qualifications

• GED or High School Diploma; one to three months of related experience and/or training; or equivalent combination of education and experience.
• Must be mentally and physically capable to handle an emergency and/or high stress situations.
• Must be able to handle large volume of guests and work well under pressure.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must be able to obtain a Gaming Permit and a valid driver’s license with a clean driving record.
• Must successfully complete ServSafe Alcohol training certification course.

Responsibilities

• Maintain knowledge of and enforce all gaming laws and regulations applicable to Security.
• Maintain a security booth and complete records using shift activity log.
• Safeguard assets and provide a safe environment for guests and team members.
• Perform chip and credit transactions and verify amounts according to guidelines and Mississippi Gaming Commission regulations.
• Respond to emergencies per guidelines and contact Security leadership as needed.
• Communicate with Security, Casino Operations, Player Services, Surveillance, and other departments as required.
• Check identification according to responsible gaming guidelines and escalate issues as needed.
• Greet guests with a positive attitude and escort as assigned.
• Roam parking lot and perform walking/driving escorts as assigned.
• Respond to guest needs per policy and escalate issues when needed.
• Report illnesses/injuries and assist with minor first aid as needed.
• Maintain calm crowd control and escalate safety concerns to leadership.
• Stay alert on duty and inform management of safety concerns.

Skills

Interpersonal skills

Attention to detail

Calm under pressure

Education

GED or HS Diploma

Job description

PENN Entertainment, Inc. is seeking a Security Associate in Mississippi to enforce gaming laws, monitor the security booth, safeguard assets, and respond to emergencies across the property.

You will interact with guests and colleagues, manage crowd safety, and coordinate with Security leadership. The role requires a GED/HS diploma, ability to handle high-stress situations, a valid driver’s license, and completion of ServSafe Alcohol training.