Security & Guest Safety Lead — Luxury Hotel

Renaissance Mobile Riverview Plaza & Battle House Renaissance Hotel & Spa; Mobile (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Battle House Hotel and Spa is seeking a dedicated Loss Prevention Officer to strengthen the safety and security of our premium hotel properties. The role focuses on conducting patrols, safety checks, and rapid incident response to protect guests and staff.

You will operate CCTV and access control systems, coordinate with local emergency services, and ensure a calm, professional guest experience while maintaining a strong security presence on site.

Qualifications

• Experience in hotel security or loss prevention preferred.
• Strong customer service skills and professionalism.
• Ability to respond promptly to emergencies.

Responsibilities

• Perform regular patrols of hotel premises to deter threats and identify hazards.
• Conduct safety checks to prevent fire hazards, theft, vandalism, or unauthorized entry.
• Document incidents using a digital incident reporting system and escalate as needed.
• Coordinate with local emergency services and law enforcement to improve response capabilities.
• Maintain visible security presence and assist guests and associates in a friendly, helpful manner.
• Monitor access points and implement effective access control to protect restricted areas.

Skills

Patrols

Security checks

Customer service

Incident reporting

Tools

CCTV

Access control systems

Job description

Battle House Hotel and Spa is seeking a dedicated Loss Prevention Officer to strengthen the safety and security of our premium hotel properties. The role focuses on conducting patrols, safety checks, and rapid incident response to protect guests and staff.

You will operate CCTV and access control systems, coordinate with local emergency services, and ensure a calm, professional guest experience while maintaining a strong security presence on site.