Hotel Security & Guest Safety Specialist

Battle House Hotel & Spa; Mobile (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Battle House Hotel and Spa is seeking a Loss Prevention Officer to join our security team. You will conduct patrols, perform safety audits, and respond promptly to guest service calls to ensure a safe and welcoming environment for guests and staff.

The role requires proactive communication with guests, quick incident reporting, and collaboration with local emergency services to protect property and people. A strong guest-service orientation is essential for success.

Qualifications

• Proven ability to deliver exceptional guest service
• Experience performing regular patrols and safety checks
• Ability to communicate clearly with guests and staff

Responsibilities

• Conduct regular patrols and safety checks to prevent hazards, theft, and unauthorized access
• Operate a digital incident reporting system for prompt documentation
• Establish communication with local emergency services and cooperate with law enforcement as needed
• Maintain a visible security presence and assist guests and associates
• Utilize surveillance technology to monitor buildings, grounds, and work sites

Skills

Customer service

Patrol operations

Tools

Security cameras

Access control systems

Job description

Battle House Hotel and Spa is seeking a Loss Prevention Officer to join our security team. You will conduct patrols, perform safety audits, and respond promptly to guest service calls to ensure a safe and welcoming environment for guests and staff.

The role requires proactive communication with guests, quick incident reporting, and collaboration with local emergency services to protect property and people. A strong guest-service orientation is essential for success.