Security Officer - Luxury Hotel Guest Safety & Service

Montage International; Newport Beach (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Montage International is seeking a Security Officer to safeguard guests, associates and assets across our luxury hotel properties. You will partner with management to uphold company safety goals and respond to incidents with professionalism and discretion.

The role requires patrols, incident reporting, and constant vigilance in a high-end environment, with emphasis on exceptional customer service and adherence to policies. Training and growth opportunities are provided.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred.
• CPR/First Aid certification beneficial.

Responsibilities

• Conduct interior and exterior patrols of the property.
• Check for unsecured doors and restricted areas and identify safety hazards.
• Respond to guest and associate calls with emergencies as a priority.
• Draft incident reports and maintain logs (key logs, lost and found, contractor passes).
• Maintain daily shift logs and shift pass-down logs.
• Monitor CCTV and maintain surveillance of grounds.
• Provide associate safety training and report hazards.
• Communicate shift information and provide updates on incidents.

Skills

Security operations

Customer service orientation

Communication skills

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Job description

Montage International is seeking a Security Officer to safeguard guests, associates and assets across our luxury hotel properties. You will partner with management to uphold company safety goals and respond to incidents with professionalism and discretion.

The role requires patrols, incident reporting, and constant vigilance in a high-end environment, with emphasis on exceptional customer service and adherence to policies. Training and growth opportunities are provided.