Security Guard Patrol Customer Care

Allied Universal; Sterling (VA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Sterling, VA is seeking a Part-Time Security Guard Patrol Customer Care to serve and safeguard clients across industries, including financial institutions. You will maintain a visible security presence, assist employees and visitors, and respond calmly to incidents per site protocols.

This role emphasizes customer service, clear communication, and integrity. You will patrol, verify access, and document observations while supporting a welcoming environment at Allied Universal.

Qualifications

• CPR certification is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by federal, state and local laws.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local laws.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and other authorized personnel at a financial institution by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, access-control concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site-specific protocols.
• Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and the business perimeter to deter unauthorized activity and identify security concerns.
• Monitor entrances, exits, and restricted areas; verify credentials and visitor access in accordance with site-specific requirements.
• Document observations, incidents, and patrol activities accurately and communicate relevant information to Allied Universal leadership and authorized site contacts.

Skills

Customer service

Observation

Communication

Education

High school diploma or equivalent

Job description

Security Guard Patrol Customer Care

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Patrol Customer Care in Sterling, VA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a financial institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for employees, visitors, and clients. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture and teamwork put people first.

Position Type: Part Time

Pay Rate: $24.00 / Hour

Job Schedule:

• Thur 04:00 PM - 12:00 AM
• Fri 04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and other authorized personnel at a financial institution by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, access-control concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site-specific protocols.
• Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and the business perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor entrances, exits, and restricted areas; verify credentials and visitor access in accordance with site-specific requirements.
• Document observations, incidents, and patrol activities accurately and communicate relevant information to Allied Universal leadership and authorized site contacts.

Minimum Requirements:

• CPR certification is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.