Security Officer Customer Service Patrol

Allied Universal; North East (MD); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in North East, MD is seeking a Part-Time Security Officer focused on customer service and patrol duties at client sites. You will monitor areas, provide a visible security presence, and assist with access control and visitor interactions.

The role offers flexible shifts via our Claim a Shift platform, with a schedule that includes evening and weekend hours. Prior customer service experience and a high school diploma are preferred; training is provided and growth opportunities

Qualifications

• Customer service experience is preferred.
• X-ray screening experience is preferred.
• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business location and perimeter; working environments and conditions may vary by client site.

Skills

Customer Service

X-ray screening

Guard card/license

Access control

Loss prevention

Age requirement

Education

High School Diploma or Equivalent

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in North East, MD, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer with Allied Universal, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment. You will conduct routine rounds, assist with access control and visitor interactions, report security-related concerns, and deliver exceptional customer service. Join an agile, reliable, and innovative team that puts people first, works together, and acts with integrity.

Position Type: Part Time

Pay Rate: $20.00 / Hour

Job Schedule:

• Tue 02:00 PM - 10:00 PM
• Sun 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business location and perimeter; working environments and conditions may vary by client site.

Minimum Requirements:

• Customer service experience is preferred.
• X-ray screening experience is preferred.
• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.