Security Guard - Marriott Virginia Beach Oceanfront

Gold Key PHR; Virginia Beach (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Security Officer to ensure the safety of guests and property. This role involves patrolling the hotel, responding to emergencies, and documenting incidents. The ideal candidate will possess a valid CPR/First Aid Certification and have experience in security or loss prevention. With a focus on customer service, you will maintain professionalism in stressful situations, ensuring a safe and welcoming environment for all. If you have strong communication skills and a commitment to safety, this opportunity is perfect for you.

Qualifications

• Valid CPR/First Aid Certification required.
• Experience in Security/Loss Prevention preferred.

Responsibilities

• Patrol hotel property and handle security issues.
• Document security incidents and maintain logs.
• Respond to emergencies and provide first aid as needed.

Skills

CPR/First Aid Certification

Security/Loss Prevention

Communication Skills

Customer Service Skills

Job description

Overview

Search for, respond to, and handle any security problems, issues, concerns, and disaster emergency situations in accordance with all policies, procedures, and regulations to ensure the safety & security of the hotel's assets, guests, and associates.

Responsibilities

1. Patrol all areas of the hotel property including outside parking lots. Search for, handle, and report any unusual circumstances, safety violations, car theft, destruction, and/or suspicious or undesirable persons. Escort off property if necessary.
2. Document a concise security report on a daily log, including incidents of theft, accidents, and safety violations.
3. Complete necessary security forms to document losses of property or personal injuries to guests or employees.
4. Maintain familiarity with all hotel disaster and emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and perform first aid and CPR as needed.
5. Conduct investigations of security incidents.
6. Enforce the 'No Solicitation Policy' of the hotel.
7. Maintain security of the hotel key system; issue and receive keys.
8. Escort and witness cash handling as needed.
9. Assist in shipping and receiving operations.
10. Perform first aid & CPR in emergency situations as needed.
11. Respond quickly & calmly to emergency situations.
12. Remain professional & composed during stressful situations, always treating guests respectfully with a high level of customer service.
13. Successfully complete all other duties as assigned.

Qualifications

• Valid CPR/First Aid Certification required. Must be maintained and provided to HR annually.
• Experience in Security/Loss Prevention preferred.
• Valid vehicle operator's permit to drive security vehicle.
• Must possess excellent English verbal and written communication skills.
• Must possess superior customer service skills.
• Ability to tolerate high noise conditions in-facility and exposure to weather conditions during outside tours.