SECURITY GUARD @ HILTON VBO

Shamin Hotels; Virginia Beach (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Security Guard to maintain a safe and secure environment at a premier hotel. This entry-level position offers the opportunity to engage with guests and staff while monitoring activities and responding to incidents. The ideal candidate will be vigilant, possess strong communication skills, and be prepared to handle various security challenges. Join a team that values teamwork and pride in ownership, ensuring that every guest experiences warmth and hospitality. This role is perfect for those looking to start their career in the security field within a dynamic hotel environment.

Qualifications

• Ability to monitor security systems and respond to incidents.
• Strong communication skills for guest interaction.

Responsibilities

• Conduct regular patrols and monitor surveillance systems.
• Respond promptly to security incidents and document actions taken.
• Assist guests and employees with security-related inquiries.

Skills

Surveillance Monitoring

Patrol Techniques

Incident Response

Access Control

Communication Skills

Education

High School Diploma

Job description

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Full Job Description

Position Title: Security Guard @ Hilton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Security Guard to join our team to embrace those values.

Position Overview:

The Hotel Security Guard is responsible for maintaining a safe and secure environment for guests, employees, and property within the hotel premises. They monitor activities, patrol designated areas, and respond to security incidents to ensure the safety and well-being of all individuals and assets.

Job Functions:

• Security Patrols:
• Conduct regular patrols of the hotel premises, including guest floors, lobby areas, parking lots, and other designated areas.
• Monitor surveillance cameras and security systems to detect and deter suspicious activities or unauthorized access.
• Remain vigilant and alert to potential security threats or safety hazards.
• Access Control:
• Control access to the hotel by monitoring entrances, exits, and access points.
• Verify the identity of individuals entering the premises and ensure that only authorized personnel and guests are granted entry.
• Enforce hotel policies regarding visitor registration, guest check-in, and key card access.
• Guest and Employee Assistance:
• Provide assistance and support to guests and employees in need, including escorting guests to their rooms or vehicles, providing directions, and responding to inquiries.
• Assist with guest room lockouts, lost items, or medical emergencies as needed.
• Serve as a point of contact for guests and employees to report security concerns or incidents.
• Incident Response:
• Respond promptly to security incidents, disturbances, or emergencies such as fights, medical emergencies, or fire alarms.
• Assess the situation, take appropriate action to de-escalate conflicts or hazards, and alert emergency responders or law enforcement if necessary.
• Document security incidents, observations, and actions taken in detailed incident reports.
• Risk Management:
• Identify potential security risks or vulnerabilities within the hotel premises and report them to management.
• Implement security measures and protocols to mitigate risks and enhance safety.
• Conduct security assessments and inspections to ensure compliance with safety and security standards.
• Collaboration and Communication:
• Collaborate with hotel staff, management, and external partners such as law enforcement agencies or emergency services to address security concerns and coordinate response efforts.
• Communicate effectively with guests, employees, and other stakeholders to provide information, instructions, and assistance as needed.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management

Industries

• Hospitality