Security Guard Marketplace Patrol Customer Service

Allied Universal; New York (NY); Vor Ort; USD 25.000 - 27.000; Vollzeit

Benefits dieser Stelle

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Zusammenfassung

Allied Universal in New York, NY is hiring a Security Guard Full Time Patrol Customer Service. You will patrol retail locations, deter incidents, monitor access, and deliver exceptional customer service. The role emphasizes a visible presence, reporting, and coordinated responses to incidents.

The position offers full-time hours with a daytime schedule and an hourly pay rate of $18.48–$19.48. Applicants may undergo background checks and drug screening per policy.

Qualifikationen

• Customer service experience is preferred.
• License or guard card preferred.
• Background check and drug screen may be required.
• Licensing requirements depend on state/local laws.
• 18+ to apply for unarmed roles; 21+ for armed positions.

Aufgaben

• Provide customer service to clients, customers, and visitors.
• Respond to incidents and critical situations calmly and professionally.
• Conduct regular patrols of the retail store, receiving areas, and perimeters.
• Monitor access points and report suspicious activity or policy violations.
• Complete required reports and incident documentation according to procedures.

Kenntnisse

Customer service

Communication

Problem solving

Deterrence & safety awareness

Observation

Ausbildung

High school diploma

Jobbeschreibung

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Patrol Customer Service in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control, and deliver exceptional customer service and communication. Join Allied Universal’s caring, people-first culture, where agile, reliable, and innovative teams work with integrity to create a welcoming environment for shoppers, employees, and visitors.

Position Type: Full Time

Pay Rate: $18.48 - 19.48 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random patrols throughout the retail store, receiving areas, parking areas, and surrounding perimeter to help deter unauthorized activity.
• Monitor access points and observe activity within the location, reporting suspicious activity, hazards, and policy violations to appropriate personnel.
• Complete required reports, logs, and incident documentation in accordance with site-specific procedures.

Minimum Requirements:

• A state, county, or city-issued security-related license is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.